How do you overcome common online interview challenges?

1 Test your technology

Before the interview, make sure you have a reliable internet connection, a functional webcam and microphone, and a suitable device and software for the video call. Test your equipment and settings, and familiarize yourself with the features and functions of the platform you will be using. Have a backup plan in case something goes wrong, such as a phone number or an alternative app to contact the interviewer. Also, charge your device, close any unnecessary tabs or programs, and mute any notifications that might interrupt the interview.

2 Choose a professional setting

Your environment can affect your performance and your image in an online interview, so choose a quiet, well-lit, and tidy space to conduct the call. Avoid any background noise or visual clutter that might distract you or the interviewer, and make sure you have enough privacy and comfort. If possible, use a neutral or plain background, or a virtual one if the platform allows it. Dress professionally and appropriately for the role and the company culture, and avoid any clothing or accessories that might clash with the background or the camera.

3 Communicate clearly and confidently

Online interviews can make it harder to establish rapport and convey your personality, so you need to be extra attentive and expressive in your communication. Speak clearly and loudly enough, but not too fast or too slow. Use positive body language, such as smiling, nodding, and maintaining eye contact with the camera, not the screen. Avoid any filler words, such as um, ah, or like, and use pauses and transitions to structure your speech. Listen actively and attentively to the interviewer, and ask for clarification or repetition if you miss or misunderstand something.

5 Handle any challenges gracefully

No matter how well you prepare, you might encounter some unexpected or difficult situations during an online interview, such as technical issues, interruptions, or tough questions. The key is to handle them gracefully and professionally, without losing your composure or confidence. If you face a technical problem, apologize, explain the situation, and try to fix it as soon as possible, or switch to your backup plan. If you are interrupted by someone or something, apologize, mute yourself, and deal with it quickly and calmly. If you are asked a question you don't know the answer to, don't panic, don't lie, and don't ramble. Instead, acknowledge the question, take a moment to think, and give your best answer or ask for more information.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?