How do you meet program sponsor expectations for program resources?

1 Understand the sponsor's vision and objectives

The first step to meeting program sponsor expectations for program resources is to understand their vision and objectives for the program. What are the benefits and outcomes they want to achieve? What are the constraints and risks they are willing to accept? What are the key performance indicators and success criteria they will use to measure the program's progress and value? By clarifying these aspects, you can align your program resource management plan with the sponsor's expectations, and avoid any misunderstandings or conflicts later on.

3 Monitor and control program resources

The third step is to monitor and control the program resources throughout the program lifecycle. You should track and measure the actual usage, performance, and status of the program resources, and compare them with the planned baseline. You should also identify and analyze any variances, issues, or changes that may affect the program resources, and take corrective or preventive actions to address them. You should also update and adjust the program resource management plan as needed, to reflect the current reality and expectations of the program. You should use appropriate tools and techniques, such as dashboards, reports, audits, change requests, and issue logs, to monitor and control program resources.

4 Communicate and report program resources

The fourth step is to communicate and report the program resources to the program sponsor and other relevant stakeholders. You should establish a regular and consistent communication channel and format, to share information and feedback on the program resources. You should also report the program resources in a clear, concise, and accurate manner, highlighting the achievements, challenges, and risks of the program. You should also provide recommendations and solutions for any issues or changes that may affect the program resources. You should use appropriate tools and techniques, such as status reports, progress reports, performance reports, and lessons learned reports, to communicate and report program resources.

5 Manage program resource expectations

The fifth step is to manage the program resource expectations of the program sponsor and other relevant stakeholders. You should proactively engage and involve them in the program resource management process, and seek their input and feedback. You should also manage their expectations by setting realistic and achievable goals, scope, and schedule for the program, and by managing any changes or issues that may arise. You should also manage their expectations by demonstrating the value and benefits of the program, and by celebrating the milestones and successes of the program. You should use appropriate tools and techniques, such as stakeholder analysis, stakeholder engagement plan, stakeholder register, and stakeholder satisfaction surveys, to manage program resource expectations.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?