How do you measure and communicate your product owner performance and feedback to your manager and peers?

1 Product owner goals and metrics

To measure and communicate your product owner performance, it is essential to define product owner goals and metrics that align with your product vision, strategy, and objectives. Examples of such goals and metrics include customer satisfaction and retention, product usage and engagement, business outcomes and revenue, quality and technical debt, and stakeholder feedback and alignment. It is important to track and monitor these metrics regularly to evaluate progress and identify areas for improvement.

2 Product owner feedback and reviews

As a product owner, it is important to seek and receive feedback and reviews from your manager and peers. This can help you gain insights into your strengths and weaknesses, and provide you with opportunities to learn and grow. Sources of feedback and reviews include one-on-one meetings with your manager, performance appraisals and career development plans, peer feedback and recognition, customer feedback and surveys, and product team retrospectives and health checks. You should be open to feedback and reviews, and use them to adjust your actions and behaviors accordingly.

3 Product owner reporting and presentation

As a product owner, it is important to report and present your results and achievements to your manager and peers. Doing so can help you showcase your value and impact, and demonstrate your accountability and transparency. You can report and present your product owner performance in various ways, such as providing updates on the product roadmap and backlog, product release notes and demos, product metrics and KPIs dashboards, product success stories and case studies, and a product owner portfolio and resume. It is recommended to report and present your product owner performance regularly, as this will help you to highlight your contributions and challenges.

4 Product owner communication skills and tools

A fourth and final aspect of product owner performance and communication is to develop and use your communication skills and tools effectively. Active listening and empathy, clear and concise writing and speaking, storytelling and persuasion, negotiation and conflict resolution, and product owner tools and platforms are all examples of communication skills and tools that can help you communicate your product vision, strategy, and objectives, and collaborate with your customers and stakeholders. Improving and leveraging these skills and tools can help you build trust and rapport with your audience.