How do you manage the expectations and requirements of different scope levels?

Based on my experience, this involve understanding various level of scope in Project or initiative effectively communicating aligning with stakeholders 1 Strategic Scope- This include long term objective, goals direction or project alignment with org mission, vision long term strategy. It define why project is undertaken its impact on Org success 2 Tactical Scope- It focus on specific action task deliverable to achieve strategic objectives, it focus on what need to be done 3 Operational- Day to day activities process and procedure to execute tactical plan, it define practical aspect of execution In order to manage expectation - Clearly communication goals and expectation ensure its alignment. Engage stakeholders be flexible and adaptable

A quest?o mais importante é com QUEM: Primeiramente os requisitos do produto com o CLIENTE que vai usar o produto. é possivel que tenhamos que quebra-los em sistemas e componentes e aprofundar na árvore de requisitos. Feito isso é necessário pensar uma sequencia construtiva que gera entregas ou deliverables intermediários com a EQUIPE do projeto principalmente aqueles que sabem como construir

A good scope statement includes following: Justification: A brief statement regarding the business need your project addresses. Product scope description: The characteristics of the products, services, and/or results your project will produce. Acceptance criteria: The conditions that must be met before project deliverables are accepted. Deliverables: The products, services, and/or results your project will produce Project Exclusions: Statements about what the project will not accomplish or produce. Constraints: Restrictions that limit what you can achieve, how and when you can achieve it, and how much achieving it can cost. Assumptions: Statements about how you will address uncertain information as you conceive, plan and perform.

Para gerenciar as expectativas e os requisitos dos diferentes níveis de escopo, adoto uma abordagem colaborativa e transparente, come?ando por entender as necessidades e prioridades de cada parte interessada. Estabele?o uma comunica??o clara e regular para alinhar as expectativas em todos os níveis de escopo. Utilizo técnicas de gest?o de stakeholders para identificar e mitigar conflitos de interesse, buscando sempre encontrar um equilíbrio entre as necessidades das partes interessadas e os recursos disponíveis. Além disso, mantenho uma documenta??o precisa e atualizada dos requisitos do projeto, garantindo que todas as partes envolvidas estejam cientes das mudan?as e compromissos ao longo do ciclo de vida do projeto.

Em muitos projetos de engenharia de manuten??o, me deparei com escopos desenhados pelo cliente que, eventualmente, agiam sobre a consequência e n?o sobre a causa. Se torna importante saber o objetivo final do escopo, pois sabendo-se aonde chegar pode-se ter caminhos diferentes. Penso que isso pode se sintetizar na frase de Henry Ford "Se eu perguntasse a meus compradores o que eles queriam, teriam dito que era um cavalo mais rápido."

After preparation of scope level , next step is conduct the Kick-off meeting with all the stakeholders to brief description about approved and agreed business case, scope, cost , schedule and identified risk response strategy to further move on to the Execution phase. Communication channel is important for virtual , remote or for cross-functional project team with creating the ground rules for coordination and collaboration throughout the project lifecycle. RACI matrix to clearly communicate the each person role with responsibility and assigned workload. As per project adapted methodology daily stand-up, iteration, retrospective , fish-bowl window or Kanban board for communicating and tracking the Project progress.

Esse é um ponto muito importante que algumas vezes acaba ficando a desejar. As principais partes interessadas s?o comunicadas e algumas "menos" importante s?o esquecidas. Por isso a importancia da elabora??o e "divulga??o" da matriz de comunica??o no plano de comunica??o, isso fará que caso o gerente de projetos "esque?a" de algumas partes interessadas, elas o lembrar?o.

A comunica??o sempre é uma quest?o crucial em projetos e sempre o calcanhar de Aquiles para atingir o objetivo do projeto. Deve-se sempre ter em mente que o óbvio deve ser dito e repetido e para tanto deve-se ter reuni?es com focos diferentes, mas continuamente. Uma reuni?o deve ter as discuss?es sobre produto e de forma técnica e outra deve ter foco em projeto e gest?o.

Effectively communicate the defined scope levels to all stakeholders. Use clear and concise documentation such as scope statements, project charters, and work breakdown structures (WBS) to outline the details. Regularly update stakeholders on any changes or updates to the scope levels to ensure everyone remains informed and aligned.

Monitoring and Controlling conducted throughout the Project Lifecycle for tracking and monitoring the project progress on defined Scope baseline, Schedule and against the allocated budget. Identified risk to be monitored and take corrective action as per risk response strategy and for any correction and revision , ask for approval from Change Control Board (CCB) for further way forward and to track the project as per revised scope, cost and schedule. For identified risk Contingency reserve to be utilized and Schedule to e control via Crashing or Fast tracking methodology. This all ways to the success of business case and achieving the desire goal and targets.

Implement robust scope control processes to manage and monitor the different scope levels. This includes setting up a change control system to handle scope changes, conducting regular scope reviews, and ensuring that any changes are evaluated and approved before implementation. Use project management tools to track scope changes and their impact on the project.

It involves a strategic approach that balances a. communication b. flexibility c. clear documentation It starts with clearly defining the project scope at various levels, ensuring that stakeholders have a shared understanding of what is to be delivered. Regular stakeholder engagement is key to aligning expectations, where feedback loops and updates are essential. Flexibility in adapting to changes while maintaining the project's core objectives is crucial. This is supported by documenting changes and decisions to keep everyone informed. Ultimately, it's about fostering collaboration and transparency to ensure that all parties are moving towards a common goal while being prepared to adjust as requirements evolve.