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How do you keep your Warehouse Management System running smoothly?

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A warehouse management system (WMS) is a software application that helps you optimize your warehouse operations, from inventory management to order fulfillment. A well-functioning WMS can improve your efficiency, accuracy, and customer satisfaction. But how do you keep your WMS running smoothly and avoid common problems that can disrupt your workflow? Here are some tips to help you maintain your WMS and get the most out of it.

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Yolandé Young

Technical Marketing Manager (BCom) | Industrial Engineer (NDIE) | Lean Six Sigma Yellow Belt
Aziz Salem

Experienced Logistics & Supply Chain | Certified in Logistics, Transportation, and Distribution (CLTD) | Procurement |…

1 Choose the right WMS for your needs

Not all WMS are created equal. Some are more suited for specific industries, warehouse sizes, or business models. Before you invest in a WMS, you should evaluate your current and future needs, such as the type and volume of products you handle, the level of automation you require, the integration with other systems you use, and the scalability and flexibility of the WMS. You should also compare the features, costs, and benefits of different WMS options and choose the one that matches your goals and budget.

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Yolandé Young

Technical Marketing Manager (BCom) | Industrial Engineer (NDIE) | Lean Six Sigma Yellow Belt
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Choosing the right WMS is like laying a foundation; it sets the stage for future operations. I strongly believe in choosing a WMS that's not only apt for current needs but also scalable. Interoperability with existing systems like TMS or ERP is a crucial factor. It's more than a one-time investment; it’s a long-term commitment that impacts your entire supply chain. While it's tempting to opt for advanced features, don't overlook the total cost of ownership, including staff training and maintenance. Aim for a WMS that offers a balanced blend of features, scalability, and affordability. This ensures that your WMS serves your business effectively, both now and in the foreseeable future.

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James Prior

Pre-Sales/Sales Engineer & Implementation
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Top 3 considerations -Consider what challenges you expect to resolve now and what do you expect down the road -Compatibility with your existing software (ERP integration is key) and -newer- hardware (computers, terminals, etc…) is important -Be sure to research clearly demonstrated real-world ROI against operations similar in size/scale to yours

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2 Train your staff properly

Your WMS is only as good as the people who use it. If your staff are not trained properly, they may not be able to use the WMS effectively, or they may make mistakes that can affect your data quality and performance. You should provide your staff with adequate training on how to use the WMS, how to troubleshoot issues, and how to follow best practices. You should also update your training regularly to reflect any changes or upgrades in the WMS.

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3 Monitor your WMS performance

Your WMS is a dynamic system that needs constant monitoring and maintenance. You should track your WMS performance indicators, such as inventory accuracy, order fulfillment rate, cycle time, and error rate. You should also check your WMS logs and reports for any errors, warnings, or anomalies that may indicate a problem. If you notice any issues, you should act quickly to resolve them and prevent them from escalating or affecting other aspects of your warehouse operations.

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Yolandé Young

Technical Marketing Manager (BCom) | Industrial Engineer (NDIE) | Lean Six Sigma Yellow Belt
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Monitoring WMS performance is akin to keeping an eye on the vital signs of your operation; it's an ongoing task that demands attention. I find it invaluable to set up real-time alerts for key performance indicators like inventory accuracy and cycle time. It's not just about identifying issues, but also about capturing trends that could signal larger, systemic challenges. Dashboards are invaluable here, providing an at-a-glance understanding of how the warehouse is performing. However, metrics are only as good as the actions they provoke. If anomalies or errors are detected, immediate intervention is crucial.

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4 Optimize your WMS settings

Your WMS has many settings and parameters that can affect how it operates and interacts with your warehouse processes. You should review your WMS settings regularly and make sure they are aligned with your current needs and objectives. For example, you may want to adjust your WMS settings for inventory replenishment, picking and packing methods, bin location allocation, or barcode scanning. You should also test your WMS settings before implementing them to ensure they work as intended and do not cause any disruptions.

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5 Update your WMS software

Your WMS software is constantly evolving and improving. You should keep your WMS software up to date with the latest versions and patches that can enhance its functionality, security, and compatibility. You should also backup your WMS data before updating your software to avoid any data loss or corruption. You should also communicate with your WMS vendor or provider and get their support and guidance on how to update your WMS software safely and smoothly.

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6 Solicit feedback from your staff and customers

Your WMS is not only a tool for you, but also for your staff and customers. You should solicit feedback from them on how they use and experience your WMS. You should ask them what they like and dislike about your WMS, what challenges or difficulties they face, and what suggestions or improvements they have. You should also use their feedback to identify and prioritize your WMS issues and opportunities and implement changes accordingly.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Aziz Salem

Experienced Logistics & Supply Chain | Certified in Logistics, Transportation, and Distribution (CLTD) | Procurement | Freight Forwarding | Inventory Management | Operations Management
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Some considerations in choosing WMS software:) 1. Identify your needs - Determine what features and capabilities are essential for your warehouse operations. 2. Integration with your existing systems - Choose a WMS that is compatible with your existing software systems such as ERP, CRM, or SCM. 3. Scalability - Opt for a WMS that can grow with your business. Choose a system that can adapt to changes in your warehouse and accommodate a larger volume of orders without requiring constant upgrades. 4. User-friendliness - The software interface should be easy to understand and navigate.. 5. Budget - Determine the budget you have for the WMS and look for software solutions that fit your needs within the allocated budget. 6. Support and training

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How do you keep your Warehouse Management System running smoothly?

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2

3

4

5

6

7

1 Choose the right WMS for your needs

2 Train your staff properly

3 Monitor your WMS performance

4 Optimize your WMS settings

5 Update your WMS software

6 Solicit feedback from your staff and customers

7 Here’s what else to consider

Warehouse Operations

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How do you keep your Warehouse Management System running smoothly?

1

2

3

4

5

6

7

1 Choose the right WMS for your needs

2 Train your staff properly

3 Monitor your WMS performance

4 Optimize your WMS settings

5 Update your WMS software

6 Solicit feedback from your staff and customers

7 Here’s what else to consider

Warehouse Operations

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