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How do you justify UI design decisions for information systems?

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UI design decisions for information systems can have a significant impact on the usability, efficiency, and satisfaction of the users. However, how do you convince your stakeholders, clients, or managers that your UI design choices are based on sound principles and evidence, not just personal preferences or assumptions? In this article, you will learn some practical tips and techniques to justify your UI design decisions for information systems using various methods and tools.

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1 Define the problem

The first step to justify your UI design decisions is to clearly define the problem you are trying to solve with your information system. What are the goals, needs, and expectations of the users and the organization? What are the current pain points, challenges, or gaps in the existing system or process? How do you measure the success or failure of your UI design solution? By defining the problem, you can establish a common ground and a shared vision with your stakeholders, as well as identify the criteria and constraints for your UI design.

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Mukesh Kumar Ranjan ??

Product Design Manager at Rupeezy | Delivered 10+ talks | Hiring Product & Senior Product Designer @Rupeezy
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UI design decisions for information systems are justified through user research, usability testing, and alignment with system objectives. We analyze user needs, preferences, and behaviors to ensure intuitive interfaces. Additionally, decisions must align with the system's purpose, emphasizing clarity and efficiency in presenting information. Regular usability testing validates design choices by gauging user satisfaction and task completion rates. Ultimately, the justification lies in delivering a user-friendly interface that enhances productivity, reduces errors, and fulfills the system's intended goals while ensuring a positive user experience.

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2 Research the users

The second step to justify your UI design decisions is to research the users of your information system. Who are they, what are their characteristics, behaviors, preferences, and motivations? How do they interact with the system, what tasks do they perform, what problems do they encounter, and what feedback do they provide? By researching the users, you can gain insights and empathy for their needs and expectations, as well as validate or invalidate your assumptions and hypotheses. You can use various methods and tools to conduct user research, such as interviews, surveys, personas, scenarios, journey maps, and analytics.

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3 Follow the principles

The third step to justify your UI design decisions is to follow the principles of UI design for information systems. These principles are based on the knowledge and experience of UI design experts and researchers, and they provide guidelines and best practices for creating effective and user-friendly UIs. Some of the common principles are: consistency, simplicity, clarity, feedback, affordance, visibility, accessibility, and usability. By following the principles, you can ensure that your UI design decisions are aligned with the standards and conventions of UI design, as well as the expectations and preferences of the users.

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Pritish Sai

?? Senior UX Designer, Enterprise SaaS and B2B | ?????? UX Consultant | ??♀? Design Systems Architect | ?? UX Blogger | ?? Startup Founder
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One of the most efficient ways to validate a UI decision in the early stages is to use Nielsen's Usability Heuristics. These are 10 well-defined principles that were crafted by Jakob Nielsen who is globally renowned user researcher and is often considered the father of modern day user research. Some of these principles include visibility of system status, error diagnosis, error prevention, error prevention and minimalistic design. An existing interface can be audited for these 10 usability principles to isolate potential violations. These usability principles can also be incorporated in usability testing sessions.

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4 Test the solutions

The fourth step to justify your UI design decisions is to test the solutions you have created with your information system. Testing allows you to evaluate the usability, functionality, and performance of your UI design solutions, as well as collect feedback and data from the users and stakeholders. Testing also helps you to identify and fix any issues, errors, or gaps in your UI design solutions, as well as to compare and contrast different alternatives or iterations. You can use various methods and tools to test your UI design solutions, such as prototypes, wireframes, mockups, usability testing, heuristic evaluation, and A/B testing.

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Pritish Sai

?? Senior UX Designer, Enterprise SaaS and B2B | ?????? UX Consultant | ??♀? Design Systems Architect | ?? UX Blogger | ?? Startup Founder
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Usability testing is the most efficient and fundamental way of validating the UI design choices made. However, there needs to be balance between and open-ended and multiple-choice questions asked during the testing process. MC questions restrict the users to the options that are available and could run the risk of missing out on relevant feedback while open-ended questions could run the risk of giving users too much freedom which often results in them going on a tangent that results in irrelevant data. The questions need to be engineered in way where they result in the most relevant feedback that directly targets usability issues and pain-points.

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5 Communicate the results

The fifth step to justify your UI design decisions is to communicate the results of your UI design process to your stakeholders, clients, or managers. Communicating the results means presenting and explaining your UI design decisions, as well as providing evidence and data to support them. Communicating the results also means highlighting the benefits and value of your UI design solutions, as well as addressing any questions, concerns, or objections from your audience. You can use various methods and tools to communicate your UI design results, such as reports, slides, videos, demos, and portfolios.

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6 Learn and improve

The sixth and final step to justify your UI design decisions is to learn and improve from your UI design process. Learning and improving means reflecting on your UI design decisions, as well as the feedback and data you have collected from your users and stakeholders. Learning and improving also means identifying the strengths and weaknesses of your UI design solutions, as well as the opportunities and threats for your information system. By learning and improving, you can enhance your UI design skills and knowledge, as well as adapt and optimize your UI design solutions for your information system.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How do you justify UI design decisions for information systems?

1

2

3

4

5

6

7

1 Define the problem

2 Research the users

3 Follow the principles

4 Test the solutions

5 Communicate the results

6 Learn and improve

7 Here’s what else to consider

Information Systems

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How do you justify UI design decisions for information systems?

1

2

3

4

5

6

7

1 Define the problem

2 Research the users

3 Follow the principles

4 Test the solutions

5 Communicate the results

6 Learn and improve

7 Here’s what else to consider

Information Systems

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