How do you integrate remote and on-site teams?

1 Define your goals and values

Before you design your workplace, you need to define your goals and values as an organization. What is your vision, mission, and purpose? How do you want your teams to work together and with your clients? What are your expectations and norms for remote and on-site work? By clarifying these aspects, you can align your workplace design with your organizational culture and identity, and create a shared sense of direction and belonging among your teams.

2 Create a hybrid-friendly layout

Your physical workspace should reflect your hybrid work model and support both remote and on-site teams. This means creating a layout that offers flexibility, variety, and accessibility. For example, you can have different zones for focused work, collaboration, socialization, and relaxation. You can also have adjustable furniture, movable walls, and modular pods that can adapt to different needs and preferences. Additionally, you can have technology-enabled spaces that allow on-site and remote teams to connect and interact seamlessly, such as video conferencing rooms, digital whiteboards, and interactive screens.

3 Establish clear communication channels

Communication is key to integrating remote and on-site teams, but it can also be challenging due to different time zones, platforms, and preferences. To overcome these barriers, you need to establish clear communication channels and protocols for your teams. For example, you can use a centralized online platform that allows your teams to share information, updates, feedback, and ideas. You can also use different tools for different purposes, such as email for formal communication, chat for informal communication, and video for face-to-face communication. Moreover, you can set regular meetings, check-ins, and updates for your teams, and ensure that everyone has the opportunity to participate and contribute.

4 Encourage collaboration and innovation

Collaboration and innovation are essential for integrating remote and on-site teams and creating value for your organization. However, they can also be difficult to achieve due to the lack of physical proximity, spontaneity, and trust. To foster collaboration and innovation, you need to create a culture that promotes curiosity, creativity, and learning. For example, you can use online platforms that enable your teams to co-create, brainstorm, and problem-solve together. You can also use gamification, challenges, and rewards to motivate and engage your teams. Furthermore, you can provide feedback, recognition, and support to your teams, and celebrate their successes and failures.

5 Build trust and rapport

Trust and rapport are the foundation of integrating remote and on-site teams and creating a positive workplace culture. However, they can also be hard to build and maintain due to the lack of social interaction, visibility, and accountability. To build trust and rapport, you need to create a culture that values honesty, transparency, and respect. For example, you can use online platforms that allow your teams to share their personal and professional stories, interests, and goals. You can also use virtual events, activities, and rituals to create fun and meaningful experiences for your teams. Additionally, you can set clear expectations, roles, and responsibilities for your teams, and monitor and measure their performance and progress.