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How do you improve your F&B operations franchise's profitability?

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If you own or manage a food and beverage (F&B) operations franchise, you know how challenging it is to maintain and increase your profitability. You have to deal with rising costs, changing customer preferences, fierce competition, and strict quality standards. How can you improve your F&B operations franchise's profitability without compromising your brand reputation and customer satisfaction? Here are some tips to help you optimize your F&B operations and boost your bottom line.

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de…
Charles Munyao

Gorilla Hotels, Kigali-Rwanda

1 Analyze your data

One of the first steps to improve your F&B operations franchise's profitability is to analyze your data. You need to track and measure key performance indicators (KPIs) such as sales, costs, margins, inventory, waste, customer feedback, and employee performance. By using data analysis tools and software, you can identify your strengths and weaknesses, spot trends and patterns, and make informed decisions. For example, you can use data to optimize your menu, pricing, portion sizes, and promotions.

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de restaurantes y hoteles | Formador en F&B y estrategias de crecimiento
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7 PASOS PARA AUMENTAR LA RENTABILIDAD EN F&B (1/2): Para aumentar la rentabilidad es imprescindible optimizar el food cost, para hacerlo, ponte manos a la obra. Este es el inicio para conseguir nuestro OBJETIVO: la viabilidad de nuestra empresa. 1.??????Haz ESCANDALLOS de absolutamente todas las preparaciones (tanto comida como bebida) 2.??????Haz RECETAS y FICHAS TéCNICAS para que el personal sepa cómo se prepara ese plato, qué cantidad de producto, cómo se presenta, etc. Con esto, ESTANDARIZAMOS toda nuestra oferta. 3.??????CONTROL DE ALMACENES: Revisa el almacén, comprueba que no tienes producto sin salida o que esté caducado. Haz un seguimiento diario!

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de restaurantes y hoteles | Formador en F&B y estrategias de crecimiento
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Para aumentar la rentabilidad de tu restaurante, es importante maximizar las ventas. Una de las formas más efectivas de hacerlo es a través del upselling y el cross-selling. Ofrecer opciones adicionales y promociones especiales pueden aumentar el valor promedio de tus ventas. Además, asegúrate de tener un menú atractivo y fácil de leer, y de que el servicio de atención al cliente sea excelente. También puedes considerar implementar un sistema de reservas en línea y promocionar tu restaurante en las redes sociales para atraer a más clientes. Con estas estrategias, podrás maximizar las ventas y mejorar la rentabilidad de tu restaurante.

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Matt Smith

Regional Franchise Operations Manager at Kaspa's Dessert's ?? | Driving Franchise Growth | Hospitality Operations
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Whilst 'Data is King' and key to understanding and driving profitability, something that often gets overlooked as we aim to improve that bottom line, is focusing and driving that 'Sales Mindset'. Far too often driving sales is overlooked but should be the starting point of looking to improve profit. How can we increase: footfall, transactions, customer spend, return visits or new sources of revenue. Start with creating and driving a 'Sales Mindset'

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de restaurantes y hoteles | Formador en F&B y estrategias de crecimiento
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7 PASOS PARA AUMENTAR LA RENTABILIDAD EN F&B (2/2): 4.??????GESTIóN DE RECEPCIóN DE MERCADERíAS: La recepción de productos es importantísima, pesa y comprueba todo lo que recibes, crea fichas para que la persona que recibe el pedido pese el producto, compruebe su estado, etc. 5.??????OPTIMIZACIóN DE PROVEEDORES: Controlar que se compra bien, no tengas muchos proveedores, no sirve para nada. Hay que tener los justos y necesarios 6.??????INVENTARIOS: Haz inventarios una vez al mes, cuenta todos los productos y compara los consumos con las ventas para analizar posibles desviaciones. 7.??????Haz CHECK LISTS: para que todo el personal tanto de sala como de cocina sepa lo que hay que hacer al abrir o cerrar el restaurante o cambiar de turno

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2 Streamline your processes

Another way to improve your F&B operations franchise's profitability is to streamline your processes. You need to eliminate any unnecessary or inefficient steps in your workflow, such as ordering, preparing, serving, and cleaning. You also need to standardize your procedures and policies across your franchise locations, and ensure that your staff follow them consistently. By streamlining your processes, you can reduce errors, waste, delays, and costs, and improve your quality, speed, and productivity.

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Charles Munyao

Gorilla Hotels, Kigali-Rwanda
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I truly agree and believe in revenue maximization! Each and every minute counts! Continuous trainings plus product knowledge to the service staff very important!!!

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Pete Lines

Supply Chain Professional :: Procurement :: Operations :: Fleet & Logistics :: Contract Negotiation :: Team Leadership
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All great points. I would add that cross training staff - front and back of house is critical to overcoming emergencies ( they seem to happen often in F&B - lol!) AND provides staff with more opportunity to grow and appreciate where they work. That diamond in the rough is in every business - sometimes you just need to provide them the opportunity to shine.

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3 Train your staff

A third way to improve your F&B operations franchise's profitability is to train your staff. You need to invest in your human capital and ensure that your staff have the skills, knowledge, and attitude to deliver excellent service and quality. You also need to motivate and empower your staff, and provide them with feedback, recognition, and incentives. By training your staff, you can increase their performance, loyalty, and retention, and reduce turnover, absenteeism, and complaints.

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Tom Kenworthy

Project Manager for Sbarro?, Cinnabon? & Subway? at Asda
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Communication is key. Be honest with your teams, share the P&L and then allow employees to shine. You never know you might have some passionate staff already who have great ideas and can help turnaround your business. The people on the frontline interact with customers - they probably have a better 'feel' for the performance of the business better than anyone else. I find it frustrating when managers are told to cut labour and waste because sales are down. It's a defeative attitude and demoralising. Ok, fine you want to remain profitable and look after those margins, but you also need to find out why sales are down and combat those reasons at source, otherwise you'll end up losing more sales and inevitably profits.

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de restaurantes y hoteles | Formador en F&B y estrategias de crecimiento
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Hay que centrarse en formar al personal. Está demostrado que con un buen plan de formación, capacitas a tu equipo para que gane en seguridad y en ofrecer un buen servicio al cliente y en consecuencia aumentas la rentabilidad del restaurante. Hay estudios que dicen que un personal formado puede suponer un incremento de hasta un 10% en las ventas

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4 Leverage your network

A fourth way to improve your F&B operations franchise's profitability is to leverage your network. You need to build and maintain strong relationships with your franchisor, suppliers, customers, and other stakeholders. You also need to take advantage of the resources, support, and opportunities that your network offers, such as best practices, bulk discounts, referrals, and co-marketing. By leveraging your network, you can benefit from economies of scale, innovation, and collaboration, and enhance your reputation and visibility.

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Tom Kenworthy

Project Manager for Sbarro?, Cinnabon? & Subway? at Asda
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Look forward at least 6 months ahead and plan, then communicate your strategy to your team. In terms of building strong relationships with suppliers, lock in some price contracts. Businesses who foresaw rising costs of ingredients would have locked in some longer-term pricing with their suppliers so that they had more fixed costs on their P&L rather than leaving it open to huge variations. Then as competitors had to pass on their rising costs to their customers, you could have allowed your prices to rise a little but stay competitive and maintain healthy margins.

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5 Innovate your offerings

A fifth way to improve your F&B operations franchise's profitability is to innovate your offerings. You need to keep up with the changing market demands and customer expectations, and offer new and improved products and services that meet their needs and wants. You also need to differentiate yourself from your competitors, and create a unique value proposition that showcases your strengths and advantages. By innovating your offerings, you can attract and retain more customers, increase your sales and margins, and create a loyal fan base.

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de restaurantes y hoteles | Formador en F&B y estrategias de crecimiento
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Para esto, es necesario aplicar ingeniería de menú y Principios de Omnes. Son herramientas idóneas para aumentar rentabilidad

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6 Monitor your results

A sixth way to improve your F&B operations franchise's profitability is to monitor your results. You need to evaluate the impact and effectiveness of your actions and strategies, and measure the return on investment (ROI) of your efforts. You also need to adjust and adapt your plans and goals, and address any issues or challenges that arise. By monitoring your results, you can ensure that you are on track to achieve your desired outcomes, and learn from your successes and failures.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Fran Cabello

Director F&B especializado en optimización de procesos y rentabilidad | Fundador de RestaurUP | Consultor de restaurantes y hoteles | Formador en F&B y estrategias de crecimiento
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Para mejorar la rentabilidad de un restaurante o el departamento de F&B, es importante realizar un análisis detallado de los ingresos y costes. De esta manera, se puede identificar áreas de mejora y hacer ajustes en la estrategia a seguir. El análisis de rentabilidad incluye la evaluación de los márgenes de ganancia, los gastos generales, los costes de los productos y la evaluación de la eficiencia de los procesos de servicio. Si realizas un análisis de rentabilidad con regularidad, podrás tomar decisiones informadas y mejorar la rentabilidad del restaurante

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How do you improve your F&B operations franchise's profitability?

1

2

3

4

5

6

7

1 Analyze your data

2 Streamline your processes

3 Train your staff

4 Leverage your network

5 Innovate your offerings

6 Monitor your results

7 Here’s what else to consider

Food & Beverage Operations

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How do you improve your F&B operations franchise's profitability?

1

2

3

4

5

6

7

1 Analyze your data

2 Streamline your processes

3 Train your staff

4 Leverage your network

5 Innovate your offerings

6 Monitor your results

7 Here’s what else to consider

Food & Beverage Operations

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