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How do you handle feedback or criticism on your data visualization and storytelling work?

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As a consultant, you know that data visualization and storytelling are powerful tools to communicate insights and recommendations to your clients. But how do you handle feedback or criticism on your work, especially when it comes from different perspectives and expectations? In this article, you will learn some tips and best practices to deal with feedback or criticism on your data visualization and storytelling work, and how to use it to improve your skills and deliverables.

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Komal Ramani-Makhija

Brand Strategist - Business & Personal Brands | Founder & Principal Designer - Projekt - A design led firm specialising…
Kristine Scheer, SHRM-SCP

1 Understand the purpose of feedback

Feedback or criticism is not meant to be personal or negative. It is meant to help you improve your work and align it with the goals and needs of your clients and stakeholders. Therefore, you should always approach feedback or criticism with an open mind and a positive attitude, and try to understand the purpose and context of it. Ask yourself: What is the main message or concern behind the feedback or criticism? What are the expectations and preferences of the person giving it? How does it relate to the objectives and scope of the project?

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Komal Ramani-Makhija

Brand Strategist - Business & Personal Brands | Founder & Principal Designer - Projekt - A design led firm specialising in Logo & Packaging Design | Branding Consultant | Professional Speaker
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A quick way is to write down the goal of the activity at the start of the project in agreement with all parties involved in the decision making process. Every time the work is being review - the feedback can be evaluated against the goal to make it less personal and give more clarity.

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2 Clarify and acknowledge feedback

When you receive feedback or criticism on your data visualization and storytelling work, you should not ignore it or dismiss it. You should clarify and acknowledge it, and show that you appreciate and respect it. You can do this by asking questions, repeating or paraphrasing what you heard, and summarizing the main points. This will help you avoid misunderstandings, confirm your understanding, and demonstrate your professionalism and willingness to learn.

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3 Evaluate and respond to feedback

Once you have clarified and acknowledged feedback or criticism on your data visualization and storytelling work, you should evaluate and respond to it. You should not take feedback or criticism at face value, but rather analyze it critically and objectively. You should consider the validity, relevance, and feasibility of the feedback or criticism, and how it can help you improve your work and meet the project requirements. You should also consider your own expertise, judgment, and creativity, and how they can add value to your work. You should then respond to the feedback or criticism by explaining your rationale, providing evidence, and proposing solutions or alternatives.

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Komal Ramani-Makhija

Brand Strategist - Business & Personal Brands | Founder & Principal Designer - Projekt - A design led firm specialising in Logo & Packaging Design | Branding Consultant | Professional Speaker
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A great way to not react immediately is to keep a few neutral responses handy. For eg- Thanks for sharing the feedback, let me circle back with what I can do best to tackle this.

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4 Implement and follow up on feedback

After you have evaluated and responded to feedback or criticism on your data visualization and storytelling work, you should implement and follow up on it. You should not just make changes for the sake of making changes, but rather make informed and intentional decisions that enhance your work and satisfy your clients and stakeholders. You should also document and communicate your changes, and show how they address the feedback or criticism. You should then seek confirmation, approval, or additional feedback on your revised work, and make sure that you have met the expectations and standards of your clients and stakeholders.

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5 Learn and grow from feedback

Feedback or criticism on your data visualization and storytelling work is not only a way to improve your current work, but also a way to learn and grow from your experience. You should not let feedback or criticism discourage you or undermine your confidence, but rather use it as an opportunity to develop your skills and knowledge, and to expand your perspective and creativity. You should also reflect on your feedback or criticism process, and identify what worked well and what can be improved. You should then apply your learnings and insights to your future work, and continue to seek and welcome feedback or criticism as a way to advance your career as a consultant.

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6 Share and collaborate with feedback

Feedback or criticism on your data visualization and storytelling work is not only a way to learn and grow from your experience, but also a way to share and collaborate with others. You should not keep feedback or criticism to yourself, but rather share it with your team members, peers, mentors, or other experts. You should also seek feedback or criticism from others, and invite them to review your work and offer their opinions and suggestions. This will help you gain different perspectives and insights, and to leverage the collective wisdom and experience of others. You should also appreciate and acknowledge the feedback or criticism that you receive and give, and build trust and rapport with your network.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Kristine Scheer, SHRM-SCP
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The beauty of feedback is that it’s a great springboard for conversation. Conversation allows us to ask questions and gain clarity while educating the person giving the feedback. Ultimately, it can level all involved up, which is where we all want to be, yes?

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How do you handle feedback or criticism on your data visualization and storytelling work?

1

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3

4

5

6

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1 Understand the purpose of feedback

2 Clarify and acknowledge feedback

3 Evaluate and respond to feedback

4 Implement and follow up on feedback

5 Learn and grow from feedback

6 Share and collaborate with feedback

7 Here’s what else to consider

Consulting

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How do you handle feedback or criticism on your data visualization and storytelling work?

1

2

3

4

5

6

7

1 Understand the purpose of feedback

2 Clarify and acknowledge feedback

3 Evaluate and respond to feedback

4 Implement and follow up on feedback

5 Learn and grow from feedback

6 Share and collaborate with feedback

7 Here’s what else to consider

Consulting

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感谢您的反馈

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