How do you foster a culture of IT security and risk awareness and responsibility in your organization?
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The first step is to define and communicate a clear and compelling security vision and strategy for your organization. This should align with your business objectives, values, and culture, and reflect the current and future security risks and opportunities. Your security vision and strategy should also include measurable goals, roles, and responsibilities, as well as a roadmap for achieving them. By establishing a security vision and strategy, you can provide direction and guidance for your IT operations team and other stakeholders, and create a shared understanding and commitment to security.
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Culture is the result of doing the right for the organization to survive. For that to exist, people have to put their self-interest aside, which works when the focus is on protection—communicating what needs protection and why is as important as creating, maintaining and adapting to new solutions to provide a comprehensive first line of defense. Organizations need to realize and communicate that the next weakest link apart from technical systems is humans. When a security vision and strategy encompasses the emotional aspects of the work environment and makes changes to strengthen its weaknesses, it demonstrates partnership and buy-in that creates the atmosphere that fosters positive culture.
The second step is to educate and train your staff on security awareness and skills. This means providing regular and relevant security training and updates for your IT operations team, as well as other employees, managers, and leaders. Your security training should cover topics such as security policies and procedures, security threats and incidents, security tools and techniques, security best practices and tips, and security culture and behavior. Your security training should also be interactive, engaging, and tailored to the needs and roles of your staff. By educating and training your staff, you can increase their security knowledge and competence, and foster a sense of security ownership and accountability.
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I cannot stress this part enough - security drills, risk-averse training, phishing drills, and social engineering attacks - all of them, need to be on your security calendar multiple times per year. The only real way to make people aware of security threats is to make them aware of the actions they take daily and how they affect user and corporate security. If they don't know, they don't know - and will make mistakes. But, if they do know, they are FAR LESS LIKELY to fall for this level of scams. On top of all of that, regular 'red flag' meetings should also happen, when new red flags are identified, and all employees and vendors/contractors should go through yearly red flag reviews.
The third step is to implement and enforce security policies and standards for your organization. These are the rules and guidelines that define how your organization handles security issues, such as access control, data protection, incident response, compliance, and audit. Your security policies and standards should be based on your security vision and strategy, as well as industry best practices and regulations. Your security policies and standards should also be documented, communicated, and updated regularly. By implementing and enforcing security policies and standards, you can ensure consistency and quality in your security operations, and reduce security risks and errors.
The fourth step is to monitor and measure your security performance for your organization. This means collecting and analyzing data and feedback on your security activities, such as security audits, tests, reports, incidents, and reviews. Your security performance indicators should be aligned with your security goals, and should reflect both quantitative and qualitative aspects of security. Your security performance data and feedback should also be shared and discussed with your IT operations team and other stakeholders, and used to identify and address security gaps and opportunities. By monitoring and measuring your security performance, you can evaluate and improve your security effectiveness and efficiency, and demonstrate your security value and impact.
The fifth step is to recognize and reward your security achievements for your organization. This means acknowledging and celebrating the successes and contributions of your IT operations team and other staff in achieving your security goals, and providing incentives and recognition for their security performance and behavior. Your security recognition and reward system should be fair, transparent, and consistent, and should reflect your security vision and strategy, as well as your organizational culture and values. By recognizing and rewarding your security achievements, you can motivate and inspire your staff to maintain and enhance their security performance and behavior, and foster a culture of security pride and excellence.
The sixth step is to learn and adapt from your security experiences for your organization. This means reviewing and reflecting on your security performance and feedback, and applying the lessons learned and best practices to your future security actions and decisions. Your security learning and adaptation process should be continuous, collaborative, and proactive, and should involve your IT operations team and other stakeholders. Your security learning and adaptation process should also be supported by a culture of openness, curiosity, and innovation, as well as a willingness to change and improve. By learning and adapting from your security experiences, you can enhance your security capabilities and resilience, and foster a culture of security learning and growth.
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Implementing security programs often poses cost challenges and barriers for IT professionals aiming to follow best practices. To overcome these barriers, a data-driven approach focusing on risk management and compliance is essential. Strategies like risk acceptance, mitigation, and transfer should be explored to handle risks effectively. A comprehensive risk management framework is crucial, outlining processes, roles, and responsibilities for all involved parties. This framework should define risk assessment methodologies, tolerance levels, and decision-making processes for risk treatment. By implementing this framework and engaging key stakeholders, organizations can enhance security posture and mitigate potential threats.
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Focus on the lowest level and go up from there; your security calendar should be staggered, and always include something, every month, for users to do that focuses on security. Be it security awareness tests, security cbt's, or even just tests that users can do. The higher the person is in the organization, the more frequently they are reminded about security, and the more in-depth they go through the training. If your employees don't consider you to be annoying about security? You are not doing your job. Simple as that.
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