How do you follow up on important calls?
How do you follow up on important calls? Whether you are a customer service representative, a salesperson, or a manager, you need to master the skill of phone etiquette to communicate effectively and professionally. Phone etiquette includes not only how you speak and listen, but also how you manage your time, your tone, and your actions before, during, and after a call. In this article, we will focus on one of the most crucial aspects of phone etiquette: how to follow up on important calls.