How do you facilitate collaboration and consensus among diverse and conflicting stakeholders in a workshop?

To facilitate collaboration among diverse stakeholders in a workshop, create a structured agenda, encourage active listening, promote open dialogue, use collaborative activities, address conflicts diplomatically, focus on areas of agreement, and document key decisions and requirements for future reference

Make sure proper capturing of requirements . Understanding the require areas which needs automations , capturing the business process.

Let's first differentiate between having a clear idea of the goals of the Project, the Product, and the Workshop. All 3 must be clear to the facilitator and participants of any workshop related to requirements.

Great topic - Partner with the business to set HL goals and needs. Then include the Project Team to collaborate for eliciting product needs.

While all of these techniques can be used for requirement elicitation, not all are suitable for a collaborative workshop! Each of these techniques may be used differently or you may use different aspect or outputs of them in a Workshop. It all depends on your workshop goals, and what has already been done before the workshop, as well as what gaps in requirements have been found through your analysis.

You can have Kick off calls , regular meeting , status tracking , milestones tracking .Ensuring proper evaluation various check points.

Team recently made use of a MSFT Form survey for the purpose of beginning an assessment of an application slated for migration. This has gained great feedback that it is simple and guides them through both gathering and providing the relevant details.

Understand the Pain areas , need for automation , connect with stakeholders, understand how to make system effective. Try to reiterate if needed.

Here is a great 4 min video from my LinkedIn Learning course about Workshops and keeping everyone engaged! https://www.dhirubhai.net/learning/requirements-elicitation-and-analysis/workshops-8361132?resume=false&u=2125562#:~:text=Video-,Workshops,-Tip%3A%20use%20%40%20to

make quick notes , share minutes of meeting , prepare document, get the validated , share them with audience and the group.Collaborate and share thoughts .

DO follow up by various mechanism . You might email , use collaborative tools , sent reminders ensure proper completion of open and pending items.

Collaboration is great technique to share your thoughts and come on common platforms .Ensure people in your organisations are collaborative and using the tools.