How do you explain Internet Services concepts to non-technical audiences?

Explaining Internet Services to a non-technical audience involves using simple analogies and avoiding jargon. Here's a basic explanation: Think of the internet as a city with various services. Just like a city has post offices, libraries, and stores, the internet has email, information websites, and online shops. These are like maps that help you find what you're looking for in the city. These are like public squares or cafes where people meet to chat, share news, and connect with friends. Imagine a theater or concert happening in the city that you can watch from your home. The key is to relate these services to everyday experiences that are familiar to everyone.

An example of how we locate a website on the big wide Internet that satiate our requirements can be understood by looking at how we find a store that is selling a particular product such as a Donut.

Analogies and metaphors are a great way to explain complex concepts in a way that is easy to understand for non-technical audiences. Here are some other metaphors that you can use to explain specific internet services:- 1. Web browsing 2. Email services 3. Social Media platforms 4. Streaming apss

An example of such locator over internet is Domain Name Service, Domain can be thought of the website name such as LinkedIn, the domain in this case being “LinkedIn.com”. Drawing from previous analogy, if we know that Mark’s Donuts are the best in town and are located at 5th Avenue, we would be able to board a cab and ask the driver to take us to 5th Avenue. This is what happens in case of Traffic being sent to a particular IP Address (Address) being recognised by the Domain (Name)

Yes, avoiding jargon and acronyms is another important way to explain internet services concepts to non-technical audiences. If you do have to use a technical term or acronym, make sure to define it and explain its purpose and function in a way that is easy to understand. Let's say you are trying to explain the concept of the internet to a 70-year-old person. You could start by saying something like this: "The internet is like a giant telephone network, but instead of talking to people, you can connect to computers all over the world. This means that you can access information and services from anywhere in the world, at any time."

Once you have reached Mark’s Donuts on 5th Avenue, you would look at the menu for their offerings, which is similar to services provided by a particular domain. And once you know you need that dark chocolate Donut, you would be addressing this to a representative on the orders desk or at the reception. They would ask for your phone number and payment method for confirming the order, and that’s the same done in backend when Domain server or the Service Provider acknowledges your details being received along with your traffic such as your IP Address, your geolocation, the device like iOS, Android, Windows being used to access their domain.

Let's say you are trying to explain the concept of the internet to a 70-year-old person. You could start by saying something like this: "The internet is like a giant telephone network, but instead of talking to people, you can connect to computers all over the world. This means that you can access information and services from anywhere in the world, at any time."

In my opinion a parallel graphic drawing analogy between Donut shop example and Internet Traffic would be helpful. Something that has colourful scheme.

Yes, visuals and demonstrations can be a very effective way to explain internet services concepts to non-technical audiences. Visuals can help to break down complex concepts into smaller, more manageable pieces, and they can also make it easier for people to see how different parts of the internet work together. Demonstrations can also be helpful, as they can allow people to see how internet services work in real time.

In my experience, the QA part should be limited to a certain time ceiling and should be done at the end to ensure that we are addressing questions when we have completed our explanations.

I agree that using questions and feedback is a great way to engage non-technical audiences and check their understanding of internet services concepts. By asking open-ended questions, you can encourage your audience to think critically and creatively about the internet, and to share their own experiences and insights. By asking closed-ended questions, you can assess their knowledge and comprehension of specific concepts. And by providing feedback, you can help them to learn and grow.

None of the strategies listed here will be effective if the audience is not engaged. Start by asking questions. What are your audience’s business priorities? What needs of theirs are not currently being met? From there you can then begin to build a picture of how different services can fill those needs and dive business value. Only when the audience hears that you are trying to solve their real world problems will they engage enough to want to learn more.