How do you evaluate and optimize CMDB performance and value?
A configuration management database (CMDB) is a vital tool for IT service management, as it stores information about the configuration items (CIs) and their relationships in your IT environment. But how do you know if your CMDB is delivering the expected benefits, such as improved service quality, reduced costs, and enhanced security? And how do you optimize your CMDB performance and value over time? In this article, we will share some best practices and tips to help you evaluate and optimize your CMDB.