How do you engage learners in phone etiquette training?
Phone etiquette is a vital skill for anyone who communicates with customers, clients, or colleagues over the phone. It can make or break your professional image, your rapport, and your results. But how do you train your employees or learners to master phone etiquette? How do you keep them engaged and motivated to learn and practice the best practices of phone communication? In this article, we will share some tips and strategies to help you design and deliver effective phone etiquette training programs that will boost your learners' confidence and competence on the phone.
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Yuvaraj VAssistant Manager - Global Talent Acquisition | MBA in HR
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Trupti PattanaikCertified NLP Practitioner | Soft Skills & Behavioral Trainer | Corporate Happiness & Wellness Coach| Wordsmith |…
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Catherine ManinHolistic FR/EN Virtual Assistant | Corporate Trainer | Reiki Practitioner | Efficiency in Business, Balance in Life!