How do you detect and prevent suspicious activity in CRM databases?
Customer relationship management (CRM) databases are essential tools for managing and improving customer interactions, loyalty, and satisfaction. However, they also contain sensitive and valuable information that can attract malicious actors who want to exploit, damage, or steal it. As a customer service manager, you need to be aware of the potential threats and risks to your CRM data and take proactive measures to detect and prevent suspicious activity. In this article, you will learn some tips and best practices for CRM database security, such as:
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Anup P.Microsoft Dynamics 365 | ICT Operations | SharePoint | Power Platform
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Christopher BreitbachExpert in CRM, sales & marketing automation, content & inbound marketing with HubSpot ?? / E-Commerce Entrepreneur
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Priyanka ChhabraChief Manager Projects @ RailTel Corporation of India Ltd | Project Documentation, Oral Communication