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How do you design an effective pre-boarding program for international hires?

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How do you design an effective pre-boarding program for international hires? Pre-boarding is the process of engaging and preparing new employees before their official start date. It can help reduce turnover, increase productivity, and foster a positive culture. However, pre-boarding can be challenging when you hire people from different countries, cultures, and backgrounds. Here are some tips on how to create a pre-boarding program that suits your international hires and your business goals.

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Martine Cohen

Passionate about people, driven by healthcare excellence ???? | 31+ years connecting top talent with healthcare…

1 Assess their needs

Before you plan your pre-boarding activities, you need to understand the specific needs and expectations of your international hires. For example, do they need visa assistance, relocation support, or language training? Do they have any questions or concerns about working in a new country or environment? How familiar are they with your company culture, values, and policies? You can use surveys, interviews, or online tools to gather this information and tailor your pre-boarding program accordingly.

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Martine Cohen

Passionate about people, driven by healthcare excellence ???? | 31+ years connecting top talent with healthcare opportunities ?????? | Building better futures, one placement at a time ??
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I find buddying people helps as I think it's a very lonely place when people arrive in the UK this should be a major consideration

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2 Communicate frequently

Communication is key to building trust and rapport with your international hires. You should communicate with them regularly and consistently throughout the pre-boarding process. For example, you can send them welcome emails, newsletters, or videos that introduce them to your company and team. You can also set up virtual meetings, calls, or chats to answer their questions, address their issues, or simply check in on their progress. You should also use clear and simple language, avoid jargon or slang, and respect their time zones and preferences.

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Martine Cohen

Passionate about people, driven by healthcare excellence ???? | 31+ years connecting top talent with healthcare opportunities ?????? | Building better futures, one placement at a time ??
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In my personal opinion a portal is faceless... People need human contact but also need to be followed up regularly and not just simply be a face behind a computer the human element in this case is absolutely essential

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3 Provide relevant resources

One of the main goals of pre-boarding is to help your international hires learn and adapt to your company and their role. Therefore, you should provide them with relevant and accessible resources that can help them achieve this goal. For example, you can create a pre-boarding portal or app that contains essential information, such as company history, vision, mission, values, policies, procedures, benefits, and expectations. You can also include interactive elements, such as quizzes, games, or simulations, to make learning more engaging and fun.

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Martine Cohen

Passionate about people, driven by healthcare excellence ???? | 31+ years connecting top talent with healthcare opportunities ?????? | Building better futures, one placement at a time ??
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Brilliant idea to organise social activities I love that perhaps cultural events to ensure the incumbent is made to feel at home

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4 Connect them with peers and mentors

Another important goal of pre-boarding is to help your international hires feel welcome and included in your company and team. Therefore, you should connect them with peers and mentors who can offer them support, guidance, and feedback. For example, you can assign them a buddy or a mentor who can help them navigate the pre-boarding process, introduce them to other colleagues, and share best practices and tips. You can also invite them to join online communities, groups, or events where they can network, socialize, and collaborate with others.

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5 Solicit their feedback

Finally, you should solicit feedback from your international hires to evaluate and improve your pre-boarding program. You should ask them for their opinions, suggestions, and concerns about the pre-boarding activities, resources, and communication. You should also measure their satisfaction, engagement, and readiness for their role. You can use surveys, interviews, or analytics to collect and analyze this feedback and make adjustments or enhancements to your pre-boarding program as needed.

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