How do you celebrate successes and learn from failures in Scrum?

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Agile projects require a high level of collaboration, adaptability, and feedback. But how do you create a culture of courage and commitment among your team members, stakeholders, and customers? How do you celebrate successes and learn from failures in Scrum, one of the most popular agile frameworks? In this article, we will explore some practical tips and techniques to foster a positive and productive agile mindset.

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Teenamol Varghese

TPM at Walmart Global Tech, PMP , PSM-1

1 What is courage and commitment in Scrum?

Courage and commitment are two of the five Scrum values, along with focus, respect, and openness. Courage means having the confidence to speak up, challenge assumptions, experiment with new ideas, and embrace change. Commitment means being dedicated to the goals, quality, and value of the project, and honoring the agreements made with the team and the customer. These values are essential for creating trust, transparency, and alignment in Scrum.

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Teenamol Varghese

TPM at Walmart Global Tech, PMP , PSM-1
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An example of courage would be to acknowledge the failure points and address ways to improve together as a team. The team owning the sprint goal and working collectively towards achieving it within the sprint ,would be a good example of commitment.

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Ron Burgin, PSMI, PMP

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The commonly used phrase to describe a key goal in scrum is to "fail fast"; that is to discover early in the development process, when implementing change is the least costly, a functionality that will not deliver value. It takes courage to say "We are doing it wrong" and commitment to delivering value to say "and so we are working on a better way". This environment is based on psychological safety and developing it as the team works through sprints.

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2 How to cultivate courage in Scrum?

One of the ways to cultivate courage in Scrum is to create a safe and supportive environment where team members can express their opinions, ask questions, and share feedback without fear of judgment, blame, or retaliation. This can be done by establishing clear and respectful communication norms, encouraging constructive feedback, and resolving conflicts constructively. Another way to cultivate courage is to promote a growth mindset, where team members view challenges as opportunities to learn, improve, and innovate. This can be done by setting realistic and achievable goals, celebrating small wins, and rewarding experimentation and risk-taking.

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3 How to cultivate commitment in Scrum?

One of the ways to cultivate commitment in Scrum is to involve the team in defining and refining the project vision, goals, and scope. This can be done by using techniques such as user stories, personas, and value proposition canvas to understand the customer's needs, expectations, and value. Another way to cultivate commitment is to empower the team to self-organize, plan, and execute the work. This can be done by using techniques such as sprint planning, daily scrum, and sprint review to align the team on the priorities, progress, and feedback. By giving the team autonomy and ownership, they will feel more motivated and accountable for the project outcomes.

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4 How to celebrate successes in Scrum?

Celebrating successes in Scrum is essential to recognize the team's accomplishments, lift their spirits, and reinforce the agile values. To do this, you can share positive feedback and appreciation with the team and the customer, both verbally and in writing. Additionally, you can showcase the project deliverables and value to the customer and other stakeholders, and solicit their feedback and suggestions. To make the celebration more fun, you can organize informal events, such as team lunches, games, or outings, to commemorate the completion of a sprint, a release, or a milestone. Lastly, you can reward the team with tangible or intangible incentives, such as bonuses, certificates, or recognition.

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5 How to learn from failures in Scrum?

Learning from failures in Scrum is essential to identify the root causes of the problems, implement corrective actions, and prevent them from recurring. To do this, it is important to conduct a retrospective meeting at the end of each sprint, where the team reflects on what went well, what went wrong, and what can be improved. Additionally, tools and techniques, such as fishbone diagram, five whys, or root cause analysis, can be used to analyze the failures and find the underlying causes. Furthermore, a list of action items should be created and prioritized, with responsibilities and deadlines assigned to implement them. Finally, the action items should be tracked and reviewed in the next sprint, and their impact and effectiveness should be measured.

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Ron Burgin, PSMI, PMP

Retired
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The word "failure" in the context of Scrum is perhaps too negative a term; as the goal is to "fail fast" to identify stories that need to be reexamined because, if implemented as initially thought, will not add the value expected; in some cases the realization is that the story need not be implemented at all. Sometimes the problem is a process issue in the development team's operations; challenges and blockers are the key topic of the daily standing meetings and longer term solutions developed and refined in the sprint retrospects to implement change. Perhaps the only true failure is "doing it the same way with the expectation of a different result".

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6 How to foster courage and commitment in Scrum?

Fostering courage and commitment in Scrum is an ongoing process that requires attention, support, and feedback. As a Scrum master, product owner, or team member, you can foster courage and commitment by modeling and promoting the Scrum values and principles, providing and seeking regular and honest feedback, encouraging and supporting the team to experiment and learn, and communicating and collaborating effectively with the team and customer. Additionally, you should ensure alignment and transparency on the project vision, goals, and value, and acknowledge the team's efforts and achievements.

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Ron Burgin, PSMI, PMP

Retired
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The key is to build an environment that is based on psychological safety. This is done fully realizing that it will take time to develop that sense of empowered, collaborative teamwork as the team works through sprints and the forming, storming, norming and performing stages. We want the scrum team to be in an environment that encourages commitment to delivering value because of the confidence and trust they have in each other. Knowing that it is not only safe, but is expected, to ask questions and make challenges with the goal to help the team deliver even better value.

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How do you celebrate successes and learn from failures in Scrum?

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1 What is courage and commitment in Scrum?

2 How to cultivate courage in Scrum?

3 How to cultivate commitment in Scrum?

4 How to celebrate successes in Scrum?

5 How to learn from failures in Scrum?

6 How to foster courage and commitment in Scrum?

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