How do you balance assertiveness and empathy when dealing with a difficult or hostile negotiator?
Negotiating with someone who is difficult or hostile can be a stressful and challenging situation. You may feel frustrated, angry, or intimidated by their behavior, and wonder how to get your point across without escalating the conflict or compromising your interests. In this article, you will learn how to balance assertiveness and empathy when dealing with a difficult or hostile negotiator, and how to use some effective strategies to achieve a positive outcome.