The first step is to identify who are the main players in the market that offer similar products or services to your target customers. You can use various sources of information, such as market reports, trade journals, websites, social media, customer reviews, and industry associations, to find out who they are, what they offer, how they position themselves, and how they perform. You can also use tools like SWOT analysis, competitor profiling, and benchmarking to compare and contrast their features, prices, quality, distribution, marketing, and customer service.