How can your body language improve your cold calling confidence?

1 Smile and breathe

Before you pick up the phone, take a moment to smile and breathe deeply. Smiling can help you relax your facial muscles, reduce stress, and improve your mood. It can also make your voice sound more friendly, enthusiastic, and positive, which can create a good impression on the listener. Breathing deeply can help you calm your nerves, lower your heart rate, and oxygenate your brain. It can also help you speak more clearly, avoid stuttering, and modulate your tone. Smiling and breathing can help you start your cold call with a positive and confident attitude.

3 Use gestures

Even though the listener cannot see you, using gestures can help you enhance your cold calling communication and confidence. Gestures can help you emphasize your points, express your emotions, and convey your personality. They can also help you release tension, stimulate your creativity, and activate your memory. For example, you can use your hands to illustrate numbers, sizes, or directions, or to show agreement, disagreement, or curiosity. You can also nod your head to show interest, understanding, or approval, or shake it to show disbelief, confusion, or disapproval. Using gestures can help you make your cold call more dynamic, engaging, and convincing.

4 Mirror the listener

One of the ways to build rapport and trust with the listener is to mirror their body language, voice, and words. Mirroring is a technique that involves subtly matching or mimicking the other person's behavior, such as their tone, pace, volume, accent, or vocabulary. Mirroring can help you create a sense of similarity, familiarity, and empathy with the listener, as well as show respect and appreciation for their style and preferences. It can also help you adjust your cold call to the listener's mood, needs, and expectations. Mirroring can help you make your cold call more personalized, relevant, and persuasive.

5 Take breaks

Another factor that can affect your cold calling confidence and performance is your energy level. Cold calling can be mentally and physically exhausting, especially if you do it for long periods of time without breaks. Taking breaks can help you recharge your batteries, refresh your mind, and restore your motivation. Breaks can also help you avoid burnout, boredom, and frustration, which can negatively impact your cold calling results. During your breaks, you can stretch your muscles, drink some water, eat a snack, listen to some music, or chat with a colleague. Taking breaks can help you maintain your cold calling enthusiasm, productivity, and quality.

6 Practice and review

Finally, one of the best ways to improve your cold calling confidence and performance is to practice and review your body language, voice, and words. Practicing can help you refine your cold calling skills, overcome your fears, and prepare for different scenarios and objections. You can practice by role-playing with a colleague, a friend, or a coach, or by recording yourself and listening to your cold calls. Reviewing can help you identify your strengths and weaknesses, learn from your mistakes, and celebrate your achievements. You can review by asking for feedback, analyzing your metrics, or keeping a journal. Practicing and reviewing can help you grow your cold calling competence, confidence, and success.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?