How can you use your network to stay up-to-date on customer retention trends?

To improve the profitability in business,learning from customers plays a significant role. 1. Segementaize the customer 2. Set up regular engagement through relevant platform 3. Use AI tools increase engagement 4. Start asking relevant questions and challenges 5. Priorities with score card 6. Continuous Pivot

We should understand the customer thoroughly and his buying behavior Always we should make the visit plan regularly We should always generate the feel that we care for their growth and like to be part of it. Always Customize his requirement which will benefit them as well as the co Try the level best to help in selecting the best solution for his needs The Customer should be always in the working platform of the co. Try to understand their process and evince interest in their product.

Na minha experiência ,na reten??o de clientes o que sempre foi um ponto alto , e me conscientizou de como alcan?ar o sucesso foi entender o quanto o bom atendimento é totalmente relevante para área!

Leverage your network as a real-time customer retention trend radar! Connect with peers in relevant industries, follow industry leaders on social media, and attend conferences to tap into their experiences and insights. Engage in discussions, ask questions, and share your own knowledge. Don't forget the power of casual conversations – industry lunches or informal gatherings can spark valuable ideas. By actively participating in your network, you'll become a sponge, absorbing the latest retention strategies, emerging customer preferences, and even potential challenges before they hit you. Your network isn't just a contact list; it's a living, breathing resource for staying ahead of the curve in customer retention.

Engagement with clients to be top priority Utilising Know Your Customer Happy Day’s Like - Birthdays of entire Family Members , Anniversary, Holi / Diwali / New Year etc to be touched upon This will surely help on the said objective of Client Engagement

Harnessing your network is a key tactic for staying abreast of customer retention trends. Consider these effective methods: Participate in Industry Events: Attend conferences, webinars, and industry gatherings to immerse yourself in the latest developments. Connect with Industry Leaders: Follow and engage with industry leaders on social media to stay informed about their insights and observations. Join Networking Events: Regularly participate in both online and offline networking events to glean valuable information on prevailing industry trends.

The first step in this journey is to start experimenting, once you do that you have your knowledge and observations from the experiments. Share these learning with your network and they will share their experiences and learnings. Adding to the existing knowledge that you have.

Value Propositions Just a question to all, Will you join or engage in any discussion, groups or events which is adding no value ???? i guess NO!! When you engage your customers via any networking medium, you should clearly communicate the expected outcome or value of it else will look casual engagement and will not last long.. Value points should be customized as per customer needs to get the best of it.