How can you use research to resolve workplace conflicts?

1 Identify the problem

The first step in using research to resolve workplace conflicts is to identify the problem clearly and accurately. What is the nature, scope, and impact of the conflict? Who are the parties involved and what are their perspectives, interests, and needs? What are the underlying causes and contributing factors of the conflict? To answer these questions, you need to gather relevant and reliable information from multiple sources, such as interviews, surveys, observations, documents, or records. You also need to evaluate the credibility, validity, and relevance of the information and avoid biases, assumptions, or generalizations.

4 Collect and analyze data

The fourth step in using research to resolve workplace conflicts is to collect and analyze data . Data refers to the facts, figures, or opinions that provide evidence for your hypothesis. You can collect data using various methods, such as experiments, surveys, interviews, focus groups, observations, or case studies. You also need to choose an appropriate sample size, design, and technique to ensure the validity and reliability of your data. To analyze data, you need to use statistical or qualitative tools, such as charts, graphs, tables, or themes, to summarize, interpret, and explain your data.

5 Report and communicate results

The fifth step in using research to resolve workplace conflicts is to report and communicate results. Reporting and communicating results means presenting your findings, conclusions, and recommendations in a clear, concise, and convincing manner. You can report and communicate results using various formats, such as reports, presentations, posters, or articles. You also need to consider your audience, purpose, and context and use appropriate language, style, and visuals. Reporting and communicating results helps you to share your insights, evidence, and solutions with the relevant stakeholders and persuade them to take action.

6 Evaluate and improve research

The sixth and final step in using research to resolve workplace conflicts is to evaluate and improve research . Evaluating and improving research means assessing the quality, effectiveness, and impact of your research and identifying the areas for improvement or further research. You can evaluate and improve research by using feedback, reflection, or peer review. You also need to consider the ethical, social, and practical implications of your research and how it can contribute to the knowledge and practice of conflict resolution. Evaluating and improving research helps you to enhance your research skills, learn from your mistakes, and address the limitations or challenges of your research.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?