How can you use MI to manage performance issues in your team?
Performance issues in your team can be challenging and frustrating to deal with. You may be tempted to use a directive or confrontational approach to address the problem, but this can backfire and damage your relationship with your employees. Instead, you can use motivational interviewing (MI), a collaborative and respectful method of helping people change their behavior, to manage performance issues in your team. In this article, you will learn how to apply the four core skills and four processes of MI to improve your team's performance and motivation.