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How can you use humor and levity in your communication with beneficiaries?

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Humor and levity can be powerful tools to connect with your beneficiaries, build trust, and reduce stress. However, using them inappropriately or excessively can also backfire and damage your relationship or reputation. In this article, you will learn some tips and strategies to use humor and levity in your communication with beneficiaries in a respectful, ethical, and effective way.

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Paulo Schwartzman

Empreendedor Social | Top Voice Lideran?a e +2 | Advogado | Fundador Arbitrivm; MP Sports; Isapay e SoftDent | Criador…
Jack Abrey BEM

Head of Youth Engagement at WWF-UK
KINGSLEY OGAR

Broadcast Journalist. Pidgin Sports Presenter. On-Air Presenter. Life Coach.

1 Know your audience

Before you crack a joke or make a witty remark, you need to know who you are talking to and what they might find funny or offensive. Different cultures, backgrounds, ages, and situations may have different norms and expectations for humor and levity. Do some research on your beneficiaries' preferences, values, and sensitivities, and avoid topics that might be taboo, controversial, or insensitive. For example, you might want to steer clear of jokes about politics, religion, ethnicity, gender, or health issues, unless you are sure that your beneficiaries are comfortable with them and share your perspective.

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Paulo Schwartzman

Empreendedor Social | Top Voice Lideran?a e +2 | Advogado | Fundador Arbitrivm; MP Sports; Isapay e SoftDent | Criador do JurisTrilha | Mestrando USP | Editor Brasil Debate | Colunista | Coord. GESIDH | Escritor | Mentor
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Entenda o seu público e você conseguirá passar a mensagem de forma mais leve e espirituosa. Tente compreender qual é o cotidiano da popula??o que você pretende ajudar e pode ter certeza que ficará mais fácil se comunicar com leveza!

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Jack Abrey BEM

Head of Youth Engagement at WWF-UK
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It's crucial when attempting to use humour, that you are acutely aware of your audience. Without this, the chance of any joke or witty remark falling flat, are rather large. My advice is to steer clear of any potential controversial areas (even if you do know someone well) going for safe, harmless humour can help to add levity to a situation, without fear of offending someone.

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Vishal Singh

"Director at GeM, Ministry of Commerce & Industry, Government of India | E-commerce Specialist | Spearheading Government Procurement Digitalization, Empowering India's Digital Transformation"
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In view of the above article below are my thoughts; 1. Humour can be used as a tool to keep your audience engaged in a forum. 2. Humour must not hit any kind of sentiments of participating audiences keeping it firm and common.

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2 Be authentic and empathetic

Humor and levity should come naturally and organically from your personality and your rapport with your beneficiaries. Don't force yourself to be funny or lighthearted if that's not your style or if the situation doesn't call for it. Instead, be yourself and express your genuine interest and care for your beneficiaries. Show empathy and compassion for their challenges and needs, and acknowledge their emotions and feelings. Humor and levity can help you break the ice, lighten the mood, or cheer someone up, but they should never come at the expense of your sincerity and respect.

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3 Use appropriate and positive humor

The type and tone of humor and levity you use can make a big difference in how your beneficiaries perceive and respond to you. Avoid sarcasm, irony, teasing, or mocking, as they can be easily misunderstood or taken personally. Instead, use humor that is self-deprecating, affirming, or uplifting, as they can show humility, confidence, or encouragement. For example, you can joke about your own mistakes or challenges, compliment your beneficiaries' strengths or achievements, or share a funny or inspiring story or quote. Make sure that your humor and levity are relevant and appropriate to the context and the purpose of your communication.

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4 Balance humor and seriousness

Humor and levity can enhance your communication with your beneficiaries, but they should not overshadow or undermine the seriousness of your work or your message. Use humor and levity sparingly and strategically, and know when to switch to a more serious or formal tone. For example, you can use humor and levity to introduce yourself, build rapport, or ease tension, but you should avoid them when you are delivering important or sensitive information, giving feedback, or addressing a conflict or a complaint. You should also be mindful of the cues and feedback from your beneficiaries, and adjust your humor and levity accordingly. If they seem bored, annoyed, or offended by your humor and levity, you should stop or change your approach.

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KINGSLEY OGAR

Broadcast Journalist. Pidgin Sports Presenter. On-Air Presenter. Life Coach.
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Know your audience: Understand the preferences and sensibilities of your beneficiaries. What might be humorous to one person could be offensive to another. Use light-hearted anecdotes: Share funny and relatable stories or anecdotes related to your work or experiences. Play with wordplay and puns: Clever wordplay, puns, and witty language can add a touch of humor to your communication without being offensive or overbearing. Self-deprecating humor: Lightly poking fun at yourself can help break the ice and make you more relatable. Light-hearted language: Use playful and casual language when appropriate

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Ama Dansoa Twum

Plant & Environmental Sciences Student || help build your brand and boost your visibility on LinkedIn || Social Media Marketer ||Social Media Manager ||
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A pleasant and interesting environment can be created by adding humour and lightheartedness to communications with recipients. For instance, you may use a cheerful salutation at the beginning of an email or message, offer a humorous story that relates to your cause, or use amusing language while still getting your point across. It is important to consider the appropriateness and tone of the communication depending on the recipients' relationship and the communication's environment. Everyone can appreciate your encounters more and feel more connected when there's humour present.

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5 Learn from others

One of the best ways to improve your humor and levity skills is to learn from others who are good at it. You can observe or ask other volunteers, staff, or mentors who have experience and success in using humor and levity in their communication with beneficiaries. You can also watch or read some examples of humor and levity in different settings and contexts, such as TED talks, podcasts, blogs, or books. You can analyze what makes them funny, engaging, and appropriate, and how they balance humor and seriousness. You can also practice your humor and levity skills with your peers, friends, or family, and get their feedback and suggestions.

Humor and levity can be valuable assets for your volunteering work, as long as you use them wisely and respectfully. By following these tips and strategies, you can use humor and levity in your communication with beneficiaries to create positive, meaningful, and lasting relationships.

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Emily Suhr

Multi-Passionate Creative | Voice Over Artist Has a knack for storytelling, community building, and connection making.
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Lend a careful ear to those around you that utilize this skill - have a colleague with a catchphrase? Study it. Figure out why folks react positively to it. From there, develop your own script. Having worked in appointment-based, high-volume nonprofit work, I started each appointment essentially the same. I would choose an amusing story from earlier in the day/week and use it as my opening line. It relaxed the room, made a great segue into deeper conversations and updates, and it was difficult to get it wrong after 30+ repetitions. The story/anecdote would change every week or so, but the welcoming nature of the greeting remained the same. People knew what to expect with me. A funny one-liner or tall tale, and then ease into our updates.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Brenda Menine

Humanitarian Action | Direitos Humanos, Diversidade e Voluntariado - Mestra em comunica??o (UFRGS), especialista em comunica??o corporativa (ESPM) e rela??es-públicas (PUCRS)
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Na hora de se comunicar com os beneficiários, a formalidade pode dar espa?o para um toque de leveza e humor. é como adicionar um tempero especial para tornar a intera??o mais calorosa e acolhedora. Ao inserir humor na comunica??o, é importante avaliar o contexto e o tom apropriado para garantir que as mensagens sejam bem recebidas. Uma abordagem descontraída pode criar uma atmosfera mais amigável, estabelecendo conex?es genuínas com os beneficiários.

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How can you use humor and levity in your communication with beneficiaries?

1

2

3

4

5

6

1 Know your audience

2 Be authentic and empathetic

3 Use appropriate and positive humor

4 Balance humor and seriousness

5 Learn from others

6 Here’s what else to consider

Volunteering

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How can you use humor and levity in your communication with beneficiaries?

1

2

3

4

5

6

1 Know your audience

2 Be authentic and empathetic

3 Use appropriate and positive humor

4 Balance humor and seriousness

5 Learn from others

6 Here’s what else to consider

Volunteering

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