How can you use feedback to improve client active listening?

Active listening is all about truly paying attention to what your client is saying. Here are 5 key tips for doing just that: 1) Giving your full attention 2) Listening beyond words 3) Suspending judgment 4) Reflecting and summarizing 5) Asking open-ended questions Active listening is a cornerstone of coaching. If you really listen to the client actively so that they can see that, they are more willing to share openly their challenges and you will have a better understanding. And when you concentrate on that instead of thinking what to say they will sense that. This creates a connection with you and the client which is super important.

Feedback lets us hear how we show up to others, revealing these blind spots. It's invaluable for identifying areas we can improve on and informing our decisions by providing insights we may not have considered. Feedback is crucial for growth, allowing us to learn and develop personally and professionally.

If you think about feedback, you could compare that with Sports. Just like a coach motivates players and helps them find areas for improvement, a Manager can do the same for her/his team. If you have played some Sports in a team, you can remember that your Coach probably gave you and the team regularly both encouragement and areas that needed still work. Wouldn't you want the same kind of support from your Manager at work?

Remember to prioritize understanding over immediate response when seeking feedback on your active listening skills. This means listening attentively without interrupting and allowing the person to express their thoughts fully. While you might only sometimes agree with everything you hear, approach their feedback with an open mind. Remember, the goal isn't to prove yourself right or wrong but to identify areas where you can improve your listening skills and become a more effective communicator.

Giving continuous and actionable feedback is crucial for growth and development. Delivered in the right way, it can create a better work environment and positively impact performance. Delivering feedback can sometimes make us feel uneasy, as we might think it's too confrontational or worry about how to deliver the message correctly. Unclear feedback can confuse the recipient, while overly direct feedback can sound too harsh and trigger defensiveness. The main things to consider when giving feedback: 1) Concentrate on the behaviour, not the person 2) Balance the content 3) Be specific and provide clear examples. 4) Give timely feedback 5) Feedback is a continuous process

? Actively Listen: Focus on understanding their perspective without interrupting. ? Be open: Allow them to complete their feedback without defensiveness. ? Remember: Feedback is for improvement, not criticism.

Quick formula for applying feedback means taking the information you receive and using it to make positive changes. Here are 5 key tips for doing just that: 1) Understanding the feedback Pay attention to both the specific details and the overall message. 2) Consider the feedback openly Be open to new ideas and different opinions 3) Identifying areas for improvement Once you understand the feedback, pinpoint the areas where you need to make changes 4) Developing a plan for change Set goals and create a strategy 5) Taking action This is the most crucial step! 6) Monitoring and Reflecting the progress Track your progress and make changes to plan if necessary

Train it by doing and practicing it with the client. Over and over again - that’s the best strategy. Make sure all factors of active listening are understood, identify the obstacles of the client and train it

Train it by doing and practicing it with the client. Over and over again - that’s the best strategy. Make sure all factors of active listening are understood, identify the obstacles of the client and train it