How can you use active listening to calm a patient?
De-escalation is a skill that can help you reduce tension and conflict in stressful situations, especially in healthcare settings. One of the key components of de-escalation is active listening, which involves paying attention, showing empathy, and responding appropriately to what the other person is saying and feeling. In this article, you will learn how to use active listening to calm a patient who is angry, anxious, or upset.
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Shazzy T.Mental Health/Neurodiversity Consultant | Counselling Psychotherapist l Credentialed Mental Health Nurse | MSc…1 个答复
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Juvilyn DavidStrategic Growth Specialist | Business Transformation Specialist | Fueling Business Success |
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Eliot SmithPatron Saint of Knives / Knive Sharpener / Currently seeking the sorcerer’s apprentice. Finding an appropriate…