How can you sustainably scale your inclusive design thinking work?

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Inclusive design thinking is a creative approach to problem-solving that involves diverse perspectives, empathy, and co-creation. It can help you design more accessible, equitable, and relevant solutions for the social challenges you care about. But how can you scale your inclusive design thinking work without compromising its quality, impact, and integrity? Here are some tips to help you sustainably grow your inclusive design thinking practice.

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1 Align with your purpose

Before you scale your inclusive design thinking work, you need to have a clear and compelling purpose that guides your vision, goals, and actions. Your purpose should reflect your values, beliefs, and passions, as well as the needs and aspirations of the people you serve. It should also be aligned with the broader social impact you want to create. Having a strong purpose will help you stay focused, motivated, and consistent as you scale your work.

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Pallavi Mahajan

Oxford MBA | United Nations | Published Author | Chevening Scholar | Forté Fellow | TedX Speaker
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In my experience, foster a culture that values and prioritizes inclusive design principles across all levels of your organization. Provide training and resources to empower employees to integrate inclusive design thinking into their work. Involve diverse communities and user groups in the design process to ensure that products, services, and solutions meet their needs and preferences. Empower these groups to provide feedback, co-create solutions, and advocate for inclusive design practices. Continuously monitor and evaluate the impact of your inclusive design initiatives to ensure effectiveness and identify areas for improvement.

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Romaric Ngambo

Harvard MPA Candidate | John F. Kennedy Fellow | Executive Board HEC Paris ETA Practice | Societal Impact transformations | Venture advisor
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Scaling inclusive design thinking demands more than a clear purpose; it requires collaborative ecosystems and iterative feedback mechanisms. Foster partnerships across sectors to share insights, resources, and innovations, enhancing your approach’s inclusivity and impact. Simultaneously, establish continuous feedback loops with those you aim to serve, ensuring your work remains aligned with their evolving needs. This blend of collaboration and responsiveness not only amplifies your reach but ensures sustainability and relevance in your social impact journey.

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2 Build a diverse and collaborative team

Scaling your inclusive design thinking work requires a team of people who share your purpose, but also bring different skills, experiences, and perspectives. A diverse and collaborative team can help you generate more ideas, test more assumptions, and learn from more feedback. It can also help you avoid groupthink, bias, and blind spots that might limit your creativity and impact. To build a diverse and collaborative team, you need to recruit, train, and empower people who are curious, open-minded, and respectful of each other.

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Romaric Ngambo

Harvard MPA Candidate | John F. Kennedy Fellow | Executive Board HEC Paris ETA Practice | Societal Impact transformations | Venture advisor
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Beyond assembling a diverse team, scaling inclusive design thinking thrives on cultivating a culture of mutual respect, continuous learning, and open communication. Encourage team members to share their insights and challenges freely, fostering an environment where innovation flourishes. Additionally, seek strategic partnerships with organizations and communities that align with your mission. These collaborations can extend your reach, provide valuable resources, and amplify your impact. Together, a supportive culture and strategic partnerships are pivotal for sustainably advancing your social impact initiatives.

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3 Establish a flexible and iterative process

Inclusive design thinking is not a linear or fixed process, but a dynamic and adaptive one. It involves exploring, experimenting, and evolving your solutions based on the changing needs and contexts of the people you serve. To scale your inclusive design thinking work, you need to establish a flexible and iterative process that allows you to learn from your failures, celebrate your successes, and improve your solutions. You also need to document and share your process, so that you can replicate, refine, and customize it for different situations and challenges.

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Chandra Shekhar Chaudhuri

15+ yrs exp AGM Fabric technologists, China n India Sourcing, product development, costing, excels in sustainable product development, from fiber to fashion and a strong network for innovative textile solutions.
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Team is one of the most power full weapon for sustainable business for a good leader, not only they should work but add values with innovative ideas encourage by leaders

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Romaric Ngambo

Harvard MPA Candidate | John F. Kennedy Fellow | Executive Board HEC Paris ETA Practice | Societal Impact transformations | Venture advisor
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Scaling inclusive design thinking transcends a flexible process; it’s about deeply engaging with the communities you aim to serve and leveraging technology for wider impact. Foster open dialogues with community members to ensure your solutions truly meet their evolving needs. Utilize digital platforms for sharing your journey, inviting global collaboration, and learning. This approach not only amplifies your work but also encourages a culture of inclusivity and innovation, paving the way for solutions that are both impactful and sustainable.

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4 Engage with your stakeholders

Scaling your inclusive design thinking work is not only about increasing the number or reach of your solutions, but also about deepening the value and relevance of your solutions for your stakeholders. Your stakeholders are the people who are affected by or involved in your work, such as your users, partners, funders, or competitors. To engage with your stakeholders, you need to communicate, listen, and co-create with them. You need to understand their needs, expectations, and feedback, and involve them in your design thinking process as co-designers, testers, or advocates.

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5 Evaluate and measure your impact

Scaling your inclusive design thinking work is also about understanding and demonstrating the impact of your solutions on the social challenges you care about. Impact is the difference you make in the lives of the people you serve, the communities you belong to, and the world you live in. To evaluate and measure your impact, you need to define your indicators, collect your data, and analyze your results. You also need to share your stories, insights, and learnings, and use them to inform your decisions and actions.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you sustainably scale your inclusive design thinking work?

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1 Align with your purpose

2 Build a diverse and collaborative team

3 Establish a flexible and iterative process

4 Engage with your stakeholders

5 Evaluate and measure your impact

6 Here’s what else to consider

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