How can you show appreciation and value to your hotel staff?

1 Recognize and reward

One of the simplest and most effective ways to show appreciation and value to your hotel staff is to recognize and reward their achievements, efforts, and contributions. This can be done in various ways, such as giving them verbal praise, sending them thank-you notes, offering them incentives or bonuses, or creating a recognition program that showcases their accomplishments. Recognizing and rewarding your hotel staff can boost their morale, motivation, and loyalty, and make them feel valued and respected.

2 Provide feedback and support

Another way to show appreciation and value to your hotel staff is to provide them with regular and constructive feedback and support. Feedback can help your staff improve their skills, performance, and quality of service, and identify their strengths and areas of improvement. Support can include providing them with adequate training, coaching, mentoring, or resources, and helping them solve any problems or challenges they may face. Providing feedback and support can show your hotel staff that you care about their growth, development, and well-being, and that you want them to succeed.

3 Involve and empower

A third way to show appreciation and value to your hotel staff is to involve and empower them in the decision-making and innovation processes. This can mean asking for their opinions, suggestions, or feedback on various aspects of the hotel operations, such as policies, procedures, or services, or giving them some autonomy and flexibility in how they perform their tasks or handle their guests. Involving and empowering your hotel staff can show them that you trust and respect their expertise, experience, and creativity, and that you value their input and initiative.

4 Communicate and connect

A fourth way to show appreciation and value to your hotel staff is to communicate and connect with them on a regular and personal basis. Communication can include sharing the vision, mission, and goals of the hotel, updating them on any changes or developments, or addressing any issues or concerns they may have. Connection can include building rapport, showing interest, or expressing gratitude. Communicating and connecting with your hotel staff can show them that you are transparent, honest, and approachable, and that you appreciate their role and contribution.

5 Offer benefits and opportunities

A fifth way to show appreciation and value to your hotel staff is to offer them benefits and opportunities that enhance their work-life balance, satisfaction, and career prospects. Benefits can include competitive compensation, health insurance, paid leave, or discounts on hotel services. Opportunities can include career advancement, learning, or development programs, or cross-training or rotation opportunities. Offering benefits and opportunities can show your hotel staff that you are generous, fair, and supportive, and that you want them to stay and grow with your hotel.

6 Create a positive culture

A sixth way to show appreciation and value to your hotel staff is to create a positive culture that fosters teamwork, collaboration, and diversity. This can mean establishing and enforcing clear values, norms, and expectations, promoting a culture of respect, trust, and inclusion, or organizing social events, activities, or celebrations that bring your staff together. Creating a positive culture can show your hotel staff that you are committed, responsible, and fun, and that you want them to enjoy and thrive in their work environment.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?