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How can you reward volunteers with specific skills or expertise?

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Volunteers are the lifeblood of many non-profit organizations, especially those who offer specific skills or expertise that are hard to find or expensive to hire. However, finding ways to reward and recognize these volunteers can be challenging, as they may not be motivated by the same incentives as regular volunteers. In this article, we will explore some strategies to show appreciation and gratitude to your skilled volunteers, and how to keep them engaged and satisfied with their roles.

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1 Identify their needs and preferences

The first step to rewarding your skilled volunteers is to understand what they want and need from their volunteering experience. Some may be looking for professional development, networking, or portfolio building opportunities, while others may be driven by personal passion, social impact, or recognition. You can use surveys, interviews, or feedback forms to gather this information, and tailor your rewards accordingly. For example, you can offer them access to training, mentorship, or events that align with their goals, or feature them in your newsletters, website, or social media to highlight their contributions.

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Puneet Singh Singhal

Co-founder Billion Strong | Empowering Young Innovators with Disabilities | Curator, "Green Disability" | Exploring Conscious AI for Social Change | Advaita Vedanta | SDGs 10 & 17 |
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Understanding the needs and preferences of skilled volunteers is crucial for effective recognition. Different volunteers are motivated by various factors such as professional development, networking, portfolio building, personal passion, social impact, or recognition. Use tools like surveys, interviews, and feedback forms to gather insights into their aspirations. Tailor your rewards to match these motivations. Offer opportunities for training, mentorship, or access to exclusive events that align with their professional goals. Alternatively, for those seeking recognition, feature their contributions in newsletters, on your website, or across social media platforms.

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Shawn “Spike” Smith (he/him/his)

Vice President of Operations, Smith Construction Management / Pennsylvania Kiwanis Region 2 Trustee / Chair of the Pennsylania Kiwanis Justice, Equity, Diversity and Inclusion (J.E.D.I.) Committee
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Yes, while learning the individual needs of a volunteer makes a reward much more personal and helpful to the individual, a public “THANK YOU” on social media, vocal recognition at a high profile event or even just a simple HANDWRITTEN thank you card goes a long way to rewarding volunteers. Remember, the payment we receive as volunteers is “thanks”. Thank them often, thank them always!

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2 Provide meaningful and challenging tasks

Another way to reward your skilled volunteers is to ensure that they are assigned to tasks that match their abilities and interests, and that they have a clear and significant role in your organization's mission and vision. Skilled volunteers may get bored or frustrated if they feel that their talents are wasted or underutilized, or if they are not given enough autonomy or responsibility. You can avoid this by consulting them on their preferences and expectations, setting clear and realistic goals and expectations, and providing them with regular feedback and support. You can also involve them in decision-making processes, or give them opportunities to lead or mentor other volunteers or staff.

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Shawn “Spike” Smith (he/him/his)

Vice President of Operations, Smith Construction Management / Pennsylvania Kiwanis Region 2 Trustee / Chair of the Pennsylania Kiwanis Justice, Equity, Diversity and Inclusion (J.E.D.I.) Committee
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Agreed. Volunteers will perform at a higher level when working in areas in which they know. Volunteers working in areas above or below their knowledge set will get frustrated or bored quickly and the chance of them not returning to help in the future jumps significantly.

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3 Create a sense of community and belonging

Skilled volunteers may also value being part of a community of like-minded people who share their passion and vision for your cause. You can foster this sense of belonging by creating a welcoming and inclusive culture, where volunteers are respected, valued, and appreciated for their diversity and uniqueness. You can also organize social events, team-building activities, or peer-to-peer recognition programs that allow volunteers to connect and interact with each other, as well as with your staff and beneficiaries. Additionally, you can encourage volunteers to share their stories, insights, or feedback with each other, and celebrate their achievements and milestones together.

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Shawn “Spike” Smith (he/him/his)

Vice President of Operations, Smith Construction Management / Pennsylvania Kiwanis Region 2 Trustee / Chair of the Pennsylania Kiwanis Justice, Equity, Diversity and Inclusion (J.E.D.I.) Committee
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It’s real simple…if you’re not having fun volunteering, then you’re doing it wrong. It’s your job as an organizer to create an atmosphere of cooperation, fun AND respect, so make sure each volunteer is included in the activity.

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4 Offer flexibility and convenience

Skilled volunteers may have busy schedules, competing commitments, or personal constraints that limit their availability or mobility. You can reward them by offering flexibility and convenience in their volunteering arrangements, such as allowing them to choose their own hours, locations, or modes of delivery. You can also use technology to facilitate communication, collaboration, or learning, such as online platforms, tools, or resources. Moreover, you can reduce any unnecessary bureaucracy, paperwork, or hassle that may deter or discourage volunteers from continuing their involvement.

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Puneet Singh Singhal

Co-founder Billion Strong | Empowering Young Innovators with Disabilities | Curator, "Green Disability" | Exploring Conscious AI for Social Change | Advaita Vedanta | SDGs 10 & 17 |
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Offering flexibility and convenience is a valuable way to reward skilled volunteers. Recognize that many may juggle volunteering with busy schedules or personal constraints. Accommodate their needs by allowing them to choose their hours, locations, or delivery methods. Embrace technology to streamline communication and collaboration, utilizing online platforms and tools that facilitate remote participation and learning. Additionally, minimize bureaucracy and paperwork which can be deterrents to continued involvement. Simplifying processes and being flexible shows appreciation for their time and commitment, making their volunteering experience more enjoyable and sustainable.

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5 Express gratitude and appreciation

Finally, one of the simplest and most effective ways to reward your skilled volunteers is to express your gratitude and appreciation for their work and impact. You can do this in various ways, such as sending personalized thank-you notes, cards, or emails, giving verbal or written recognition or praise, or presenting certificates, awards, or tokens of appreciation. You can also solicit testimonials, feedback, or referrals from your beneficiaries, partners, or donors, and share them with your volunteers. Furthermore, you can invite your volunteers to participate in your events, campaigns, or fundraisers, and acknowledge their role and contribution publicly.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you reward volunteers with specific skills or expertise?

1

2

3

4

5

6

1 Identify their needs and preferences

2 Provide meaningful and challenging tasks

3 Create a sense of community and belonging

4 Offer flexibility and convenience

5 Express gratitude and appreciation

6 Here’s what else to consider

Nonprofit Management

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How can you reward volunteers with specific skills or expertise?

1

2

3

4

5

6

1 Identify their needs and preferences

2 Provide meaningful and challenging tasks

3 Create a sense of community and belonging

4 Offer flexibility and convenience

5 Express gratitude and appreciation

6 Here’s what else to consider

Nonprofit Management

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