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How can you reflect program benefits realization in your management report?

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As a program manager, you are responsible for delivering strategic outcomes that create value for your organization and stakeholders. One of the key aspects of your role is to communicate how your program is achieving its intended benefits and how they align with the organizational vision and goals. This is where program benefits realization comes in. It is the process of planning, measuring, and reporting on the benefits that your program delivers over time. In this article, you will learn how to reflect program benefits realization in your management report and why it is important for your program success.

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Chermaine L.

1 What is program benefits realization?

Program benefits realization is the practice of identifying, quantifying, and tracking the benefits that your program produces for your organization and stakeholders. Benefits are the positive changes or outcomes that result from your program activities and outputs. They can be tangible, such as increased revenue, cost savings, or improved efficiency, or intangible, such as enhanced customer satisfaction, reputation, or innovation. Program benefits realization helps you to demonstrate the value of your program, justify your investments, and align your actions with your strategic objectives.

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2 How to plan for program benefits realization?

The first step to reflect program benefits realization in your management report is to plan for it. This means defining and documenting the expected benefits of your program, how they will be measured, who will be responsible for them, and when they will be realized. You can use a benefits map or a benefits register to capture this information and link your benefits to your program outputs, outcomes, and objectives. You should also identify the assumptions, risks, and dependencies that may affect your benefits realization and how you will address them.

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Chermaine L.
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In my experience, it will be best to include the cost of doing nothing in the proposal paper for the benefits management. This is to showcase the benefit of Investing in a program of X dollars versus not doing anything.

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3 How to measure program benefits realization?

The next step to reflect program benefits realization in your management report is to measure it. This means collecting and analyzing data and evidence that show how your program is delivering its benefits and how they are contributing to your organizational goals. You should use SMART (specific, measurable, achievable, relevant, and time-bound) indicators and metrics to track your benefits performance and progress. You should also use baselines and targets to compare your actual results with your planned expectations and identify any gaps or deviations.

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4 How to report on program benefits realization?

The final step to reflect program benefits realization in your management report is to report on it. This means communicating your benefits achievements and challenges to your stakeholders and decision-makers in a clear, concise, and compelling way. You should use a benefits realization report or a dashboard to present your benefits data and analysis and highlight the key insights and recommendations. You should also use stories and testimonials to illustrate the impact and value of your benefits and how they support your organizational vision and mission.

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Jaspreet Sidhana, PfMP?, PMP?

GBS Strategy Execution | Transformation | Program Management | Ex-Accenture and KPMG Strategy | Six Sigma Black Belt | SAFe? 6 Scrum Master | CSPO
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The most simple and effective way to report program benefit realization is by framing it as a "Return on Investment (ROI)" Story: Lead with the "Why": Start by explaining why program benefits realization is crucial. Highlight how it demonstrates the program's impact and justifies the investment made in terms of time, resources, and budget. Quantify the Value: Use metrics, data, and visuals (like charts and graphs) to showcase the tangible and intangible benefits delivered by the program. Focus on key performance indicators (KPIs) aligned with the program's initial goals and objectives. Example: "The program aimed to streamline customer service processes, resulting in a 20% reduction in average call time which is ~$1 million in value"

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5 Why is program benefits realization important?

Program benefits realization is essential for your program success, as it helps to align your program with organizational strategy and priorities, demonstrate value and return on investment, engage and influence stakeholders and sponsors, manage and mitigate risks and issues, improve performance and quality, and learn from experience and feedback.

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6 How to improve your program benefits realization skills?

Program benefits realization is a critical skill for any program manager who wants to deliver meaningful and lasting value for their organization and stakeholders. To improve this skill, you can learn from best practices and standards in program management, such as the PMI Standard for Program Management. Additionally, you can seek guidance and feedback from experienced mentors, coaches, or peers. Furthermore, enrolling in online courses or workshops that cover program benefits realization topics and techniques can be beneficial. Joining online communities or forums where you can share and learn from other program managers is also recommended. Finally, applying and practicing your program benefits realization skills in your current or future programs is a must.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Ashwin Karthikeyan

Strategy | Consulting | Product | Program | Transformations
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To reflect agile program benefits in management reports, define KPIs aligned with expected benefits like productivity, time-to-market, and customer satisfaction. Provide regular updates on progress, quantifying results with metrics such as revenue growth and cost savings. Incorporate success stories and stakeholder feedback to illustrate impact. Compare current performance to baseline data, emphasizing adaptability and continuous improvement.

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How can you reflect program benefits realization in your management report?

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1 What is program benefits realization?

2 How to plan for program benefits realization?

3 How to measure program benefits realization?

4 How to report on program benefits realization?

5 Why is program benefits realization important?

6 How to improve your program benefits realization skills?

7 Here’s what else to consider

Program Management

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How can you reflect program benefits realization in your management report?

1

2

3

4

5

6

7

1 What is program benefits realization?

2 How to plan for program benefits realization?

3 How to measure program benefits realization?

4 How to report on program benefits realization?

5 Why is program benefits realization important?

6 How to improve your program benefits realization skills?

7 Here’s what else to consider

Program Management

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