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How can you overcome common challenges and pitfalls when applying the Supervisory Skills Framework?

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The Supervisory Skills Framework (SSF) is a tool that helps you develop and assess your competencies as a supervisor. It covers six key areas: communication, leadership, management, performance, development, and professionalism. By using the SSF, you can enhance your supervisory skills and achieve better results with your team. However, applying the SSF can also pose some challenges and pitfalls that you need to be aware of and overcome. In this article, we will discuss some of the common ones and how you can deal with them effectively.

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Adebayo Olanrewaju CSSMBB?, MNSE, R. Engr

Founder at Olanab | Consultant/Trainer: Digital Manufacturing, ISO Management Systems (ISO 9001, ISO 22000...) &…
CPA Samwel Baraka

Certified Public Accountant of Kenya (CPA-K) | Leadership Enthusiast |
Mireille (Mimi) K.

Building Concierge

1 Challenge 1: Lack of time

One of the most common challenges that supervisors face when applying the SSF is the lack of time. Supervising a team can be demanding and time-consuming, and you may find it hard to balance your daily tasks, your team's needs, and your own development. To overcome this challenge, you need to prioritize your activities, delegate where possible, and set realistic goals. You also need to allocate some time for reflection, feedback, and learning from your experiences and the SSF resources.

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CPA Samwel Baraka

Certified Public Accountant of Kenya (CPA-K) | Leadership Enthusiast |
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Time, just like any other economic resource, is always scarce. This is why we must learn to lean towards working within frameworks, often within set parameters. Embracing this approach not only ensures the optimal utilization of time but also enhances efficiency and fosters a strategic mindset. This is particularly vital in the realm of supervisory skills, where navigating within the constraints of time becomes integral to effective leadership and organizational success.

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Mireille (Mimi) K.

Building Concierge
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I completely agree. This is especially the case in the customer service industry where service continuity is required. And limited staffing adds to the challenge as you try to work on your team' own development so that they do not feel somewhat "forgotten".

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2 Challenge 2: Resistance to change

Another common challenge that supervisors face when applying the SSF is the resistance to change. You may encounter some reluctance or opposition from your team members, your peers, or your senior managers when you try to implement new ideas, practices, or standards based on the SSF. To overcome this challenge, you need to communicate clearly and openly, explain the benefits and rationale of the change, and involve your stakeholders in the process. You also need to be flexible, adaptable, and supportive, and address any concerns or issues that may arise.

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Adebayo Olanrewaju CSSMBB?, MNSE, R. Engr

Founder at Olanab | Consultant/Trainer: Digital Manufacturing, ISO Management Systems (ISO 9001, ISO 22000...) & Process Excellence | Lean Six Sigma Master Black Belt | COREN Registered Engineer, AMIChemE, AMNIM
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Likewise, engage your team members in the process, seek their input, and communicate the benefits of the framework. Be open-minded to learn from them. Do not let them see you to be one that is coming to impose your idea on them by bullying them. Listen carefully to their various opinions, make them part of the change and they will be more willing to apply your new idea that may warrant them making some changes.

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3 Challenge 3: Lack of support

A third common challenge that supervisors face when applying the SSF is the lack of support. You may feel isolated, overwhelmed, or discouraged when you face difficulties, uncertainties, or conflicts in your role. To overcome this challenge, you need to seek and access the support that is available to you, such as your mentor, your network, your organization, or external sources. You also need to be proactive, assertive, and confident, and ask for help or guidance when you need it.

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Mohamed Taha

Drilling Solutions Engineer | RTOC | MBA | Offshore / Onshore Drilling Supervisor | Drilling Engineer | Drilling Optimization |#IWCF Supervisor Level.
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From my perspective, seeking support is essential for supervisors. It allows them to tap into the knowledge, experience, and guidance of others who may have faced similar challenges or possess valuable insights. Mentors, both within and outside the organization, can provide valuable advice and guidance based on their own experiences. Moreover, supervisors should actively engage with their organization for support. This can involve seeking clarification on expectations, discussing challenges with superiors, or accessing resources and training programs that can enhance their skills. It is important for supervisors to communicate their needs and concerns assertively and confidently, as this enables them to receive the necessary assistance.

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4 Challenge 4: Lack of feedback

A fourth common challenge that supervisors face when applying the SSF is the lack of feedback. You may not receive enough or adequate feedback on your performance, your progress, or your areas for improvement. To overcome this challenge, you need to solicit and accept feedback from various sources, such as your team members, your peers, your senior managers, or your customers. You also need to be open-minded, constructive, and reflective, and use the feedback to inform your actions and decisions.

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Adebayo Olanrewaju CSSMBB?, MNSE, R. Engr

Founder at Olanab | Consultant/Trainer: Digital Manufacturing, ISO Management Systems (ISO 9001, ISO 22000...) & Process Excellence | Lean Six Sigma Master Black Belt | COREN Registered Engineer, AMIChemE, AMNIM
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Implement the results of regular feedback sessions. Encourage open communication and create a safe space for concerns to be aired by your team members, customers and others.

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5 Challenge 5: Lack of motivation

A fifth common challenge that supervisors face when applying the SSF is the lack of motivation. You may lose interest, enthusiasm, or commitment when you encounter obstacles, setbacks, or failures in your role. To overcome this challenge, you need to remind yourself of your purpose, your vision, and your goals as a supervisor. You also need to celebrate your achievements, recognize your strengths, and reward yourself and your team for your efforts.

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6 Challenge 6: Lack of alignment

A sixth common challenge that supervisors face when applying the SSF is the lack of alignment. You may face some discrepancies or conflicts between your expectations, your actions, and your outcomes as a supervisor. To overcome this challenge, you need to align your supervisory skills with the SSF competencies, the organizational values and culture, and the team and individual needs and goals. You also need to monitor, evaluate, and adjust your supervisory skills according to the changing situations and demands.

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Adebayo Olanrewaju CSSMBB?, MNSE, R. Engr

Founder at Olanab | Consultant/Trainer: Digital Manufacturing, ISO Management Systems (ISO 9001, ISO 22000...) & Process Excellence | Lean Six Sigma Master Black Belt | COREN Registered Engineer, AMIChemE, AMNIM
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While frameworks provide structure, ensure you know and understand the importance of interpersonal skills and relationship building. Have a regular interaction with your team members. Regularly spend some time to reflect and adapt your skills accordingly.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you overcome common challenges and pitfalls when applying the Supervisory Skills Framework?

1

2

3

4

5

6

7

1 Challenge 1: Lack of time

2 Challenge 2: Resistance to change

3 Challenge 3: Lack of support

4 Challenge 4: Lack of feedback

5 Challenge 5: Lack of motivation

6 Challenge 6: Lack of alignment

7 Here’s what else to consider

Supervisory Skills

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How can you overcome common challenges and pitfalls when applying the Supervisory Skills Framework?

1

2

3

4

5

6

7

1 Challenge 1: Lack of time

2 Challenge 2: Resistance to change

3 Challenge 3: Lack of support

4 Challenge 4: Lack of feedback

5 Challenge 5: Lack of motivation

6 Challenge 6: Lack of alignment

7 Here’s what else to consider

Supervisory Skills

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