How can you measure usability with the Time on Task metric?
Usability is a key aspect of user experience (UX) research, as it reflects how well users can achieve their goals with a product or service. One way to measure usability is by using the Time on Task (ToT) metric, which tracks how long users take to complete a specific task. In this article, you will learn how to use the ToT metric, what benefits and challenges it offers, and how to interpret and improve your results.