How can you make cold calls sound less scripted?
Cold calling is a challenging but essential skill for call center agents who need to generate leads, sales, or appointments. However, many customers can tell when you are reading from a script and may lose interest or trust in your offer. How can you make your cold calls sound less scripted and more natural, engaging, and personalized? Here are some tips to help you improve your cold calling technique and increase your success rate.
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