How can you leverage emotional intelligence to diffuse tension during a heated project discussion?
Emotional intelligence (EI) is the ability to understand and manage your own emotions, and those of the people around you. In project leadership, EI is a critical tool for navigating complex team dynamics and ensuring collaborative success. When discussions become heated, leveraging EI can help diffuse tension and foster a constructive environment. By recognizing and addressing the emotional undercurrents of a discussion, you can steer your team away from conflict and towards resolution.
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Shankar RamaswamiDelivery Leader | AI & Cloud Expert | Transforming Business with Innovation and Delivery Excellence
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Rui Luiz Barbosa Filho, M.Sc , MBA, DASM, PMO-CP, PMPGerente de Projetos | Diretor | PMO | Mentor | Mestre | MBA | OKR | LSS BB | Prince2?| P3O?| MoP ?| MSP?| M_o_R?| BAPC?…1 个答复
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Subir PaulSenior IT Leader | Cloud & Data Center Solutions | Digital Transformation | Strategic Product & Project Management