How can you integrate RPA tools with your IT infrastructure?

1 Assess your IT readiness

Before you start deploying RPA tools, you need to evaluate your IT infrastructure and identify the gaps and challenges that might affect the integration. For example, you should consider the compatibility of your software applications, the availability of your network bandwidth, the scalability of your servers, and the security of your data. You should also review your IT policies and standards, such as backup, recovery, and monitoring, and ensure that they align with your RPA goals and requirements.

3 Design the RPA architecture

The RPA architecture is the framework that defines how the RPA tools interact with your IT infrastructure and other systems. You should design the RPA architecture based on your business objectives, IT resources, and RPA scope. You should also follow the best practices and guidelines for RPA development, testing, deployment, and governance. For example, you should use a modular and reusable approach, follow the naming conventions and coding standards, document your processes and changes, and implement quality assurance and control mechanisms.

4 Implement the RPA integration

The RPA integration is the process of connecting the RPA tools with your IT infrastructure and other systems, such as databases, web services, or APIs. You should implement the RPA integration according to your RPA architecture and plan. You should also use the appropriate tools and methods for the integration, such as connectors, adapters, or scripts. You should also test the RPA integration thoroughly, verify the functionality and performance of the RPA tools, and resolve any issues or errors that might arise.

5 Monitor and optimize the RPA performance

After you implement the RPA integration, you should monitor and optimize the RPA performance regularly, to ensure that the RPA tools are running smoothly and efficiently. You should use the tools and metrics that are provided by your RPA vendor or platform, or use other third-party tools or solutions. You should also collect and analyze the data and feedback from the RPA tools, users, and stakeholders, and identify the areas for improvement or enhancement. You should also update and maintain your RPA tools and integration, to keep up with the changes in your IT infrastructure and business processes.

6 Train and empower your IT team

One of the key factors for a successful RPA integration is the involvement and empowerment of your IT team. You should train and educate your IT team on the RPA tools and integration, and provide them with the necessary skills and resources to support and manage the RPA project. You should also communicate and collaborate with your IT team regularly, and address any concerns or issues that they might have. You should also recognize and reward your IT team for their contributions and achievements, and encourage them to innovate and experiment with the RPA tools and integration.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?