How can you integrate CPS into conflict resolution training?

1 What is CPS?

CPS is a structured and flexible approach to finding new and effective ways to deal with problems. It consists of four main stages: clarify, ideate, develop, and implement. In each stage, you use divergent and convergent thinking tools to explore the situation, generate alternatives, refine options, and execute actions. CPS can help you improve your critical and creative thinking skills, as well as your collaboration and communication skills.

2 Why use CPS for conflict resolution?

Conflict resolution is often a complex and dynamic process that requires both analytical and creative thinking. To resolve a conflict, you need to understand the root causes, the needs and interests of the parties, and the possible outcomes and consequences. Additionally, you must generate and evaluate various ways to resolve the conflict, considering the feasibility, acceptability, and sustainability of the solutions. By using CPS, you can clarify the problem and goals of the conflict resolution process; ideate multiple and diverse solutions; develop and test solutions based on feedback; and implement solutions while monitoring any adjustments needed. This will help enhance your conflict resolution skills.

3 How to integrate CPS into your conflict resolution training?

If you want to integrate CPS into your conflict resolution training, you can start by learning the basics of CPS. You can find online courses, books, and articles that explain the process and tools. Practicing on simple and familiar problems can help you become more familiar with the stages and techniques. Next, you can apply CPS to real or simulated conflicts, such as case studies, role plays, or scenarios that involve conflicts in your professional context. Alternatively, you can use actual conflicts that you have faced or witnessed in your work. Compare and contrast your results to gain insights. Finally, use self-assessment, peer feedback, or mentor guidance to reflect on your learning and performance. Identify your strengths and weaknesses as well as areas for improvement and development.

4 How to practice CPS for conflict resolution?

Practicing CPS for conflict resolution can be beneficial. You can seek out opportunities to use CPS in your work, such as proactively or reactively addressing conflicts or potential conflicts. Additionally, you can collaborate with others who use CPS and join or create a network of professionals who share experiences and insights. Moreover, keeping a journal or portfolio of your CPS projects can help you track your learning and growth, as well as showcase your skills and achievements. Ultimately, integrating CPS into your conflict resolution training and practice can increase creativity, effectiveness, and satisfaction when dealing with conflicts in your professional context.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?