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How can you improve voice and video calls with internet protocol telecommunication services?

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Internet protocol telecommunication services, or IPTS, are a way of transmitting voice and video data over the internet, rather than traditional phone lines or cellular networks. IPTS can offer many benefits, such as lower costs, higher quality, and more flexibility. However, IPTS also require some adjustments and optimizations to ensure the best performance and user experience. Here are some tips on how you can improve your voice and video calls with IPTS.

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1 Choose the right IPTS provider

Not all IPTS providers are created equal. Some may offer more features, better reliability, or lower prices than others. Before you sign up for an IPTS service, do some research and compare different options. Look for factors such as bandwidth, latency, jitter, packet loss, security, and customer support. You want an IPTS provider that can deliver clear and consistent voice and video calls, without interruptions or glitches.

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2 Optimize your network and devices

Your IPTS quality also depends on your network and devices. You need a fast and stable internet connection, preferably with a wired connection or a strong Wi-Fi signal. You also need to ensure that your router, modem, and firewall are configured properly to allow IPTS traffic and prioritize it over other applications. Moreover, you need to use compatible and updated devices, such as phones, computers, or cameras, that can handle IPTS codecs and protocols. You may also need to adjust some settings, such as volume, microphone, or resolution, to improve your voice and video quality.

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Jim Bain

General Manager of Technology Support Services | Manufacturing Process Improvement
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The end user experience can be subjective. IPTS are additional services on your LAN which must stream consistently for a good user experience. And, your local network is 100% within your control. With advancements in wireless technologies, it may be less expensive to 'rip n replace' with Cat6, APs and a new firewall because only the APs and Firewall need to change in the forseeable future.

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3 Test and monitor your IPTS performance

Another way to improve your IPTS calls is to test and monitor your performance regularly. You can use various tools and methods to measure your IPTS quality, such as speed tests, ping tests, traceroutes, or MOS scores. These can help you identify and troubleshoot any issues or bottlenecks that may affect your IPTS calls. You can also use feedback from your callers or recipients to gauge your IPTS quality and satisfaction. If you encounter any problems or complaints, you can contact your IPTS provider or IT support for assistance.

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4 Follow the best practices for IPTS calls

Finally, you can improve your IPTS calls by following some simple best practices. For example, you can avoid making or receiving IPTS calls during peak hours or when your network is congested by other applications. You can also use headphones or speakers to reduce background noise and echo. You can also mute your microphone or turn off your camera when you are not speaking or showing yourself. Additionally, you can be courteous and respectful to your callers or recipients, and use clear and concise language to communicate effectively.

IPTS can be a great way to make voice and video calls over the internet, but they also require some care and attention. By following these tips, you can improve your IPTS quality and experience, and enjoy the benefits of IPTS.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Rakesh Kumar (R.K.) Bhatnagar

Retd. ADVISOR (Technology), DOT, India and now International Telecom Regulatory Consultant
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It is a good article. Additional reference of iPV6 protocols would be what I would suggest. Then further, user may like to go for solution which meets his requirement but is within tariff he would like to pay. For many users connectivity through Fibre may not be required and Wireless could be fine as per their usage profile.

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Joe Mehler

IT/Telecom - Technology Services Broker - all areas of IT/Telecom
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When using a hosted VoIP service be sure your internet provider or the hosted VoIP provider can provide SD-WAN (or set your router) to allocate a set amount of the internet bandwidth for the application (voice, video conferencing, a specific app, etc). When you have that set up you can control the quality of that service. You don’t always need bigger bandwidth it can be just managing that bandwidth to help the user experience.

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How can you improve voice and video calls with internet protocol telecommunication services?

1

2

3

4

5

1 Choose the right IPTS provider

2 Optimize your network and devices

3 Test and monitor your IPTS performance

4 Follow the best practices for IPTS calls

5 Here’s what else to consider

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How can you improve voice and video calls with internet protocol telecommunication services?

1

2

3

4

5

1 Choose the right IPTS provider

2 Optimize your network and devices

3 Test and monitor your IPTS performance

4 Follow the best practices for IPTS calls

5 Here’s what else to consider

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