How can you improve employee well-being in IT services?

1- Encourage the team 2- listen to the team 3- be their friend 3- be a leader not boss 4- motivate the team by naming the best performers every week / month

Hire smart people and listen to them. Be their guide in the company's world, not a leader or a boss. Differences will happen - resolve them. Forget corpo buzzwords - nothing says "I am uncertain" then repeating the "stay positive" narrative. Take your people's side in public.

1. Listen to them, find out what they need, what makes their work complicated and difficult. 2. Make their jobs as easy as possible to do. 3. Find out how they would like to do their job and listen.

Create an environment where people feel heard, valued, and supported. - Use open-ended questions and actively listen to what the team or individual says - acting upon it and keep your word. - Acknowledge peoples communication needs are different and work within these for optimal engagement. - Tailor motivation strategies to align with each team member's drivers and barriers. - Embrace failure as a natural aspect of growth, encouraging calculated risks and open discussions about setbacks. - Agree clear, attainable objectives, rather than just setting them, for the best buy in. - Use team and individual review time to help with any issues to help them succeed. - Share your own successes/failures to show the team its OK to be imperfect.

By following below 5 mantras as a leader : 1- Open all channels of communication between you and your employees. 2- Solve their stated ( Reported) and unstated (observed) problems/issues. 3- Understand their personal growth aspirations and align them with your team/department/organization growth aspirations. 4- Define career path for them and drive them along the way. 5- Ensure work life balance by having right policies in place .

Throughout my career, I've consistently emphasized to my engineers the importance of upskilling, not just for the benefit of the company, but also for their own growth. Encouraging the acquisition of diverse skills and fostering knowledge sharing within teams is crucial to prevent stagnation and the isolation often seen in multiple team environments. It's essential to maintain a healthy work-life balance to prevent burnout and ensure employees don't feel overwhelmed or resentful due to an excessive workload. Mentoring and guiding my engineers in achieving this balance has always been a top priority for me.

I often tell my teams to be honest with themselves. Everyone is wired differently and definition of balance, success and happiness is different for different people. Balance does not mean showing up for every game and every class party for your children. Sometimes you may not be able to, and thats Ok. And if you do step out often during middle of the day for family needs or to pursue your own wellness and hobbies, then you may need to catch up on work at night. Balance will look different for different people. On the contrary, if that is what matters to you the most, then be realistic about your own career progression in competitive fields and avoid comparing with others. People who come across as doing it all, usually have made tradeoffs.

Encourage employees to maintain a healthy work-life balance by setting clear boundaries between work and personal time. Avoid excessive overtime and offer flexibility where possible.

Recognizing that what energizes and motivates me may differ significantly from others due to varying home situations, life phases, and interests, I make it a point to invest time in discovering these differences. Many of my team members say it is not that they needed massive amounts of time off that has made them feel balanced. It has been that we planned around baseball games, concerts, and anniversaries. We start meetings sharing wins, personal and professional. We invest in one another. Then, when life happens, we can be more vulnerable about our situations and offer practical support. There is no work-life balance, only life. We need to get to know one another completely and then we can move through life together.

Prioritizing employee well-being in IT involves redefining success beyond relentless work. Embrace flexible schedules, encourage breaks, and promote a culture that values downtime. A balanced life fuels creativity and sustains long-term productivity

"Learn and grow" is fundamental in IT, a sector marked by swift innovations. Continuous learning isn't just about skill acquisition but also about adaptability and resilience. Embracing a learning mindset fosters creativity, curbs stagnation, and boosts morale. In a field where obsolescence is quick, continuous growth ensures relevance. Encouraging employees to learn diversifies their skill sets, benefiting both the individual and the organization. It cultivates a culture of curiosity, innovation, and forward-thinking, essential for IT's dynamic landscape.

In my experience, and I fully agree with the above statement, it is important for anyone working in IT to be on the constant search for knowledge, regardless of the field they’re in, given the rapid growth and expansion in technology. This can be a personal goal, however, I think companies should also encourage and promote this as it would likely be seen as an added value to them, in having staff knowledgeable in current technologies and able to respond to business demands by implementing the best tools in the most efficient manner. This has an added bonus of showing staff the company is also interested in their growth and thus goes a long way into staff retention.

Both being a mentor and finding a mentor can be incredibly valuable. Mentoring others can reinforce your knowledge and skills and boost your confidence while having a mentor can provide you with guidance, support, and a different perspective on challenges and

Elevating well-being in IT services involves nurturing a culture of continuous learning and growth. Amidst the dynamic nature of the field, embracing opportunities for skill and knowledge enhancement is critical. While constant evolution can be daunting, it's crucial to view learning as an integral aspect of work, fostering confidence and adaptability. Encouragement in pursuing avenues like courses, webinars, and community participation, or engaging in mentoring, can be profoundly beneficial. This not only helps individuals navigate challenges but also fuels personal and professional development, fostering a resilient and thriving work environment.

A career in Information Technology is a journey of perpetual learning, where an open mind that embraces change is key. It’s essential to allocate dedicated time daily for intentional learning. Cultivating curiosity will propel you further along this path of continuous growth. Consider emphasizing the importance of adaptability to keep up with the rapidly evolving IT landscape.

Recognize and reward employees for their contributions, whether through bonuses, awards, or simple appreciation. Foster a collaborative and supportive work environment where employees feel valued and appreciated.

We often wait for annual opportunities to celebrate, instead leaders should practice gratitude and appreciating their team members on an ongoing basis

When setting goals for your team, make sure they are clear and aligned with the SMART criteria: Specific, Measurable, Achievable, Relevant and Time-bound. This will help you track progress and evaluate outcomes. Also, don't forget to celebrate your achievements with your team as part of a company process. This will boost morale, motivation and recognition.

Provide positive feedback! Humans are usually wired to complain or speak out about negative things, but usually not the positives. Give your team positive feedback on the spot when able. Also thank them for all that they do, as IT Support/Service is thankless jobs.

I agree. It’s important to recognize achievements and contributions. It goes a long way into showing staff how their role and effort, regardless of how small it may be, has contributed to the successful delivery of IT Services and projects. It also allows the staff to have better perception of what he’s working towards.

Improving well-being in IT services is instrumental in fostering a healthy, productive, and creative work environment. A crucial aspect of this improvement is encouraging individuals to seek help when facing stress, isolation, or conflicts. Promoting a culture where reaching out for guidance, advice, or assistance from managers, mentors, or professional resources like counseling and wellness programs is normalized and accessible. Such a supportive environment facilitates coping strategies, enhances resilience, and contributes to overall happiness and health. This not only benefits individual well-being but also nurtures a collectively positive and fulfilling work atmosphere, bolstering team success and innovation.

Working in IT can lead to burnout as depending on your work culture. Seeking help can improve that well-being. Talk to your manager or if your timid, talk to a co-worker, let it out one way or another. If you are feeling symptom of exhaustion or an overwhelming feeling, seek professional help from a counselor a psychologist. Your well-being is for you, and you alone. If it is due to a toxic work culture / environment, it is best to start weighing other options. For managing subordinates, it always best to either have an open-door policy or sit with them in the field, be in the same room / floor with them (as peer like). Hear their concern, listen to understand.

Offer health and wellness programs, such as gym memberships, wellness challenges, or ergonomic workspace assessments. Promote mental health awareness and provide resources for coping with stress, anxiety, and burnout. Implement EAPs to provide confidential support for personal or work-related issues. Train managers and leaders to be empathetic, supportive, and skilled in managing employee well-being. Schedule regular one-on-one check-ins with employees to address concerns and provide guidance.

Provide access to mental health resources like Employee Assistance Programs (EAPs) and encourage open conversations about mental health struggles. Stigma often prevents IT employees from seeking help, so creating a supportive environment is crucial.

Acho que a mensagem deste post é crucial para criar uma cultura de apoio e bem-estar nos servi?os de TI. Buscar ajuda, seja de um colega, mentor ou profissional, é um ato de coragem e autocuidado. Infelizmente, a cultura do 'machismo' ainda prevalece em muitas áreas, inclusive na tecnologia, e essa mensagem é um passo importante para mudar essa mentalidade.

One important way is to provide opportunities for employees to engage in physical activity throughout the workday. This could include offering standing desks or encouraging employees to take breaks and go for walks outside. Providing opportunities for personal and professional growth. This could include offering training programs, mentorship opportunities, and other development initiatives. It's important to create a positive work culture where employees feel valued and supported. This could include promoting teamwork, recognizing employees' achievements, and providing a safe and respectful workplace. By fostering a positive work environment, companies can help employees feel more engaged and motivated.

Improving employee well-being requires a holistic approach that considers physical, mental, and emotional health. Tailoring strategies to the specific needs and preferences of IT professionals can go a long way in creating a positive and productive work environment.

Foster an inclusive and diverse workplace to create a sense of belonging for all employees. Cultivate leadership that is empathetic and supportive. Encourage managers to listen to their team members and provide guidance when needed. Ensure that employees have access to the necessary tools and resources to perform their jobs effectively. Foster an environment of open communication where employees feel comfortable sharing their concerns and feedback. By implementing these strategies, you can contribute to a positive work environment and enhance the overall well-being of employees in IT services.

Don’t treat documentation as an afterthought. Before the dot com bubble burst, technical writing was considered a skilled IT profession. Now we have too many people in the C-suites who say, “Anyone can write.” The irony is that many of these people can barely put a coherent sentence on paper without help.

The most stressful jobs nowadays are all IT related jobs. From my perspective, we’re still the misunderstood boys in the field. Main reasons is because we always transform everything and everyone around, is our job always bring new ways to be efficient. This change, most of the times impacts around us deeply, some cases people afraid change and challenges it. We need to understand this true and embrace it, once we do, we need to always procure people around us, to involve them in the process, be more sensitive about the impact on their lives, if we do this effectively we sure will enjoy our job the most of the times and have the desired equilibrium.