How can you help clients understand the importance of connectivity?
Connectivity is the backbone of modern technology, enabling devices and applications to communicate, share data, and perform tasks across networks. As a technical support professional, you need to help your clients understand the importance of connectivity, not only for troubleshooting issues, but also for improving their productivity, security, and efficiency. In this article, you will learn how to explain the basic concepts of connectivity, how to assess the connectivity needs of your clients, how to recommend the best connectivity solutions for them, and how to provide ongoing support and education.