How can you guarantee IT Operations automation and orchestration availability?

1 Define your objectives

Before you start automating and orchestrating your IT Operations, you need to have a clear vision of what you want to achieve and how you will measure your success. You should define your objectives in terms of business outcomes, such as reducing costs, increasing productivity, enhancing customer satisfaction, or complying with regulations. You should also establish your key performance indicators (KPIs) and service level agreements (SLAs) to monitor and evaluate your automation and orchestration performance and availability.

2 Design for reliability

The next step is to design your automation and orchestration workflows and scripts with reliability in mind. You should follow the principles of infrastructure as code (IaC) and version control to ensure consistency, repeatability, and traceability of your automation and orchestration tasks. You should also use modular, reusable, and scalable components to simplify your workflows and scripts and reduce dependencies and risks. Moreover, you should implement error handling, logging, and alerting mechanisms to detect and resolve issues quickly and efficiently.

3 Test and validate

Before you deploy your automation and orchestration workflows and scripts to production, you should test and validate them thoroughly in a controlled environment. You should use automated testing tools and frameworks to verify the functionality, performance, and security of your automation and orchestration tasks. You should also use simulation and emulation tools to mimic real-world scenarios and conditions and evaluate how your automation and orchestration tasks will behave and respond. Additionally, you should use feedback and review tools to collect and incorporate inputs from your stakeholders and users.