登录查看更多内容

How can you foster stakeholder accountability and ownership in complex problems?

由人工智能和领英社区提供技术支持

Complex problems, also known as wicked problems, are those that have no clear or definitive solutions, involve multiple and diverse stakeholders, and require collaborative and adaptive approaches. As a large group facilitator, you may encounter complex problems in various contexts, such as organizational change, social innovation, or policy development. How can you foster stakeholder accountability and ownership in complex problems? Here are some tips to help you design and facilitate effective processes that engage and empower your participants.

此文章中的业界达人

由社区从 4 条内容中精选。了解更多

Jerry Salsburg

Leadership and Employee Development Program Manager | Organization Development Consultant | Executive Coach | Expert…

1 Clarify the purpose and scope

Before you invite stakeholders to join your facilitation process, you need to clarify the purpose and scope of the problem you are addressing. What are the goals and outcomes you are aiming for? What are the boundaries and constraints you are working with? What are the assumptions and values that underpin your approach? By defining the purpose and scope of your problem, you can communicate your expectations and intentions to your stakeholders, and help them understand their roles and responsibilities in the process.

添加您的观点

Cullen Ndung'u

Project Management Professional - I see projects succeed through planning, careful delivery, risk management and proper team handling. | Six sigma Yellow Belt Certified | Data Analyst | Marketing Strategist
举报内容
In my experience, unclear scope and purpose always result in confusion. A problem that would take a day to solve can end up taking weeks because none of the stakeholders is clear on what they need to do, and there are no defined roles and responsibilities. When this is addressed the process becomes smoother and stakeholders are able to own complex problems easily.

已翻译

赞

2 Identify and map the stakeholders

Complex problems involve multiple and diverse stakeholders who have different perspectives, interests, and needs. To foster accountability and ownership, you need to identify and map the stakeholders who are relevant and influential to your problem. Who are the people who are affected by, contribute to, or can help solve the problem? What are their stakes, power, and relationships? How can you reach out to them and invite them to participate? By identifying and mapping the stakeholders, you can design a process that is inclusive, representative, and balanced.

添加您的观点

Jerry Salsburg

Leadership and Employee Development Program Manager | Organization Development Consultant | Executive Coach | Expert Facilitator & Trainer | Team Performance Specialist
举报内容
Along with identifying key stakeholders, you’ve also got to ensure mutual trust among them and between them and the consultant. It’s one thing to have competing priorities. It’s quite another to be less than candid about your allegiance to the ones which run contrary to the overall objectives. Psychological safety must be established in order to promote transparent dialogue to uncover and resolve differences. This must be modeled from the top, and openly flowed down the hierarchy.

已翻译

赞

3 Co-create the process and the agenda

One of the key principles of large group facilitation is to co-create the process and the agenda with your stakeholders. This means that you involve them in the design and planning of the facilitation process, and allow them to shape and influence the agenda and the activities. By co-creating the process and the agenda, you can foster a sense of ownership and commitment among your stakeholders, and ensure that the process is relevant, meaningful, and responsive to their needs and preferences.

添加您的观点

Jerry Salsburg

Leadership and Employee Development Program Manager | Organization Development Consultant | Executive Coach | Expert Facilitator & Trainer | Team Performance Specialist
举报内容
This is key to ensuring the right objectives are identified from the effort, and bought in to. This has to be shaped/lead by leadership, not the consultant. As consultants, we’ve all seen times when stakeholders avoid responsibility and/or accountability. They may be bringing us in to show the org that they’re making an effort to address the issues, but not be dedicated to doing what it takes to make change happen.

已翻译

赞

4 Use participatory methods and tools

Another principle of large group facilitation is to use participatory methods and tools that enable your stakeholders to share their views, experiences, and ideas, and to collaborate and learn from each other. Participatory methods and tools can range from dialogue circles, world cafes, and open space technology, to online platforms, surveys, and polls. By using participatory methods and tools, you can foster a culture of accountability and empowerment among your stakeholders, and tap into their collective wisdom and creativity.

添加您的观点

5 Provide feedback and follow-up

Finally, to foster accountability and ownership in complex problems, you need to provide feedback and follow-up to your stakeholders after the facilitation process. This means that you share the results and outcomes of the process, acknowledge their contributions and achievements, and communicate the next steps and actions. By providing feedback and follow-up, you can maintain the momentum and engagement of your stakeholders, and demonstrate the impact and value of their participation.

添加您的观点

Jerry Salsburg

Leadership and Employee Development Program Manager | Organization Development Consultant | Executive Coach | Expert Facilitator & Trainer | Team Performance Specialist
举报内容
Meaningful follow-up is a “make or break” element of the overall process. Actions committed to, but not taken, sends the message that leadership isn’t committed. Transparent, open accountability garners trust and models the behaviours we want to see in our workforce.

已翻译

赞

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Large Group Facilitation

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How can you foster stakeholder accountability and ownership in complex problems?

1

2

3

4

5

6

1 Clarify the purpose and scope

2 Identify and map the stakeholders

3 Co-create the process and the agenda

4 Use participatory methods and tools

5 Provide feedback and follow-up

6 Here’s what else to consider

Large Group Facilitation

给文章评分

感谢您的反馈

更多Large Group Facilitation相关文章

更多相关阅读内容

How can you foster stakeholder accountability and ownership in complex problems?

1

2

3

4

5

6

1 Clarify the purpose and scope

2 Identify and map the stakeholders

3 Co-create the process and the agenda

4 Use participatory methods and tools

5 Provide feedback and follow-up

6 Here’s what else to consider

Large Group Facilitation

给文章评分

感谢您的反馈

查看其他技能