登录查看更多内容

Last updated on 2024年6月10日

How can you find the most effective sales training programs for building strong customer relationships?

由人工智能和领英社区提供技术支持

In the competitive world of sales, building strong customer relationships is key to success. But with so many sales training programs out there, how can you find the one that will truly empower your team to thrive? The right program can transform your approach to sales, fostering genuine connections that lead to long-term loyalty and increased revenue. It's not just about closing a deal; it's about nurturing a partnership that benefits everyone involved.

此文章中的业界达人

由社区从 11 条内容中精选。了解更多

Martin Pichur

?? Regional Vice President of Sales | Passionate about Growth, Sales & Marketing | ?? Championing Process Automation…

2 个答复
Aminata THERA

?? Top Voice LinkedIn I On t'offre 30mn de coaching (200+ clients) ???? tbp-e.fr/ressources/better-call-tbpe/ I 2…
Tanya Ghai

Sr. Key Account Manager | Strategic Partnerships | Client Relations | Business Development

1 Assess Needs

Before diving into the vast sea of sales training programs, it's crucial to identify your specific needs. Consider the unique challenges your sales team faces and the skills they need to overcome them. Is the focus on improving communication, understanding customer psychology, or perhaps refining negotiation tactics? By pinpointing these areas, you can narrow down your search and find a program that offers targeted training to bolster these aspects of customer relationship building.

添加您的观点

Tanya Ghai

Sr. Key Account Manager | Strategic Partnerships | Client Relations | Business Development
举报内容
The most effective sales training programs for building strong customer relationships involves several steps: Research Reputable Programs: Look for programs with positive reviews and proven success. Evaluate Content Focus: Ensure the program emphasizes CRM & communication skills. Check Credentials: Select programs led by experienced sales professionals or recognized institutions. Assess Practical Application: programs that include role-playing, case studies, & real-world scenarios. Seek Recommendations: Ask industry peers or mentors for suggestions. Dale Carnegie Training: Focuses on building interpersonal skills and effective communication. HubSpot Academy: Offers a free Inbound Sales course emphasizing customer-centric sales techniques.

已翻译

赞
Aminata THERA

?? Top Voice LinkedIn I On t'offre 30mn de coaching (200+ clients) ???? tbp-e.fr/ressources/better-call-tbpe/ I 2 emails/semaine pour exploser tes objectifs +2K inscrits ???? tbp-e.fr/la-newsletter/
举报内容
- Identifiez les défis spécifiques de votre équipe. - Déterminez les compétences clés manquantes. - Ciblez la formation sur la communication efficace. - Concentrez-vous sur la psychologie du client. - Améliorez les techniques de négociation. - Choisissez des programmes avec des modules pertinents. - Assurez une formation adaptée aux besoins actuels.

已翻译

赞
Muhammad Zohaib Arshad

Senior Business Developer @ Convier Solutions | Strategic Growth Executive ??| ??Software Engineer - FAST NUCES Alumni ? | Open-Source contributor @GitHub | Former GDSC Lead'22 @googledevs ??
举报内容
In my experience, it can be done by identifying the needs, focusing on the requirements, researching, market analysis, or consulting.

已翻译

赞
John Mathew

??Growth Enabler | Digital Roadmap Consulting?? | Value Design ??| LinkedIn Top Voice ??
举报内容
Let's start of by researching online reviews, testimonials, and case studies to identify top-rated sales training programs known for emphasizing relationship-building skills. For instance, 'ABC Sales Academy' offers interactive workshops and personalized coaching, equipping sales professionals with techniques to foster long-lasting customer connections. Testimonials highlight a significant increase in client retention and satisfaction after completing their program.

已翻译

赞

加载更多内容

2 Compare Content

Once you've identified your needs, compare the content of various programs. Look for training that covers the art of listening, empathy, and trust-building—skills that are fundamental to establishing strong customer relationships. A program that goes beyond basic sales techniques and delves into the psychology of customer interactions will provide your team with a deeper understanding of how to connect with clients on a more meaningful level.

添加您的观点

Aminata THERA

?? Top Voice LinkedIn I On t'offre 30mn de coaching (200+ clients) ???? tbp-e.fr/ressources/better-call-tbpe/ I 2 emails/semaine pour exploser tes objectifs +2K inscrits ???? tbp-e.fr/la-newsletter/
举报内容
- évaluez la couverture de l'écoute active. - Vérifiez l'inclusion de techniques d'empathie. - Assurez l'apprentissage de l'établissement de confiance. - Privilégiez les programmes approfondissant la psychologie client. - Comparez la profondeur des interactions enseignées. - Choisissez des formations qui enrichissent les relations client. - Optez pour des contenus qui transcendent la vente classique.

已翻译

赞

加载更多内容

3 Check Credibility

Credibility is paramount when selecting a sales training program. Research the credentials of the organizations or individuals offering the training. Look for those with a proven track record of success in sales and who are recognized by the industry. Trainers with real-world experience and a thorough understanding of current sales trends will be more likely to provide valuable insights that can be applied to building customer relationships.

添加您的观点

Aminata THERA

?? Top Voice LinkedIn I On t'offre 30mn de coaching (200+ clients) ???? tbp-e.fr/ressources/better-call-tbpe/ I 2 emails/semaine pour exploser tes objectifs +2K inscrits ???? tbp-e.fr/la-newsletter/
举报内容
- évaluez les titres de compétence des formateurs. - Recherchez des preuves de succès en vente. - Préférez les formateurs reconnus par l'industrie. - Vérifiez l'expérience réelle des instructeurs. - Assurez-vous de leur compréhension des tendances actuelles. - Choisissez des experts avec des résultats vérifiables. - Optez pour ceux qui améliorent les compétences relationnelles.

已翻译

赞

4 Evaluate Methods

The effectiveness of a sales training program also lies in its delivery methods. Active, hands-on learning tends to stick more than passive lectures. Seek out programs that include role-playing exercises, interactive workshops, and opportunities for feedback. These methods encourage participation and help salespeople practice and refine their skills in a supportive environment before applying them in actual sales scenarios.

添加您的观点

Aminata THERA

?? Top Voice LinkedIn I On t'offre 30mn de coaching (200+ clients) ???? tbp-e.fr/ressources/better-call-tbpe/ I 2 emails/semaine pour exploser tes objectifs +2K inscrits ???? tbp-e.fr/la-newsletter/
举报内容
- Optez pour l'apprentissage actif et pratique. - Recherchez des jeux de r?le dans le programme. - Privilégiez les ateliers interactifs. - Vérifiez les opportunités de rétroaction constructive. - Choisissez des formations qui simulent des scénarios réels. - Assurez un environnement d'apprentissage favorable. - évaluez la capacité à appliquer les compétences acquises.

已翻译

赞

加载更多内容

5 Seek Testimonials

Testimonials and reviews from past participants can offer valuable insights into the effectiveness of a sales training program. Look for feedback that specifically mentions improvements in customer relationship management. Positive experiences from others can indicate a program's ability to equip sales teams with the necessary skills to foster strong, lasting customer relationships.

添加您的观点

6 Monitor Results

Finally, consider how you will monitor the results of the sales training. It's essential to have a system in place to track improvements in customer relationships and sales performance. This could involve regular check-ins with your team, customer feedback surveys, or analyzing sales data for trends. Monitoring these results will help you determine the true impact of the training on your team's ability to build and maintain strong customer relationships.

添加您的观点

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

添加您的观点

Martin Pichur

?? Regional Vice President of Sales | Passionate about Growth, Sales & Marketing | ?? Championing Process Automation with DocuWare | ?? Partner with me to scale your DocuWare business to 1 million+.
举报内容
There are plenty sales training out there. You may either train your team following different sales methodologies (SPIN, Sandler, Challenger, Miller Heiman and many more) or focus on a selected aspect of the sales process that you want to improve. Yet the success of the training is only partially dependent on the trainer and training platform. What you want to achieve is to see the change of behavior. You want to see that what they learned becomes their DNA. This is the tricky part. From my experience that is what you as leader need to do post training to encourage change: 1. 1-1 coaching 2. Role plays with your team 3. Continuous Feedback 4. refreshment training 5. celebrating mistakes and errors 6. Culture of Learning takes time & effort

已翻译

赞

Business Development

+ 关注

给文章评分

我们借助人工智能创建了此文章。您认为这篇文章怎么样？

很棒不太好

举报此文章

查看全部

How can you find the most effective sales training programs for building strong customer relationships?

1

2

3

4

5

6

7

1 Assess Needs

2 Compare Content

3 Check Credibility

4 Evaluate Methods

5 Seek Testimonials

6 Monitor Results

7 Here’s what else to consider

Business Development

给文章评分

感谢您的反馈

更多Business Development相关文章

更多相关阅读内容

How can you find the most effective sales training programs for building strong customer relationships?

1

2

3

4

5

6

7

1 Assess Needs

2 Compare Content

3 Check Credibility

4 Evaluate Methods

5 Seek Testimonials

6 Monitor Results

7 Here’s what else to consider

Business Development

给文章评分

感谢您的反馈

查看其他技能