How can you ensure team members are aware of unconscious bias and its impact on problem-solving discussions?

1 Identify your own biases

The first step to address unconscious bias is to acknowledge that you have it. No one is immune to it, and it does not mean you are a bad person. It means you are human and influenced by your environment. You can use online tools, such as the Implicit Association Test (IAT), to measure your implicit attitudes towards different groups of people. You can also reflect on your own experiences, beliefs, and values, and how they shape your perception of others. Be honest with yourself and willing to challenge your assumptions.

3 Encourage diverse perspectives

The third step is to encourage diverse perspectives and inputs in your problem-solving discussions. You can do this by inviting team members from different backgrounds, roles, or functions to join the conversation. You can also use techniques, such as brainstorming, mind mapping, or the six thinking hats, to generate and explore different ideas and solutions. You can also ask open-ended questions, listen actively, and provide constructive feedback to your team members. Avoid interrupting, dismissing, or favoring certain opinions over others.

4 Seek feedback and improvement

The final step is to seek feedback and improvement on your own and your team's performance in problem-solving discussions. You can ask your team members to rate and comment on the quality, fairness, and inclusiveness of the discussion. You can also solicit feedback from external stakeholders, such as customers, partners, or mentors, who can offer a different perspective. You can then use the feedback to identify areas of improvement and action steps to address them. You can also celebrate and reward your team's achievements and progress.

Unconscious bias is not something that can be eliminated overnight. It requires constant awareness, education, and action. By following these tips, you can ensure team members are aware of unconscious bias and its impact on problem-solving discussions, and create a more productive and positive team culture.