How can you ensure excellent customer service across phone, email, and chat channels?
Customer service is a key factor in building trust, loyalty, and satisfaction among your clients. But how can you deliver consistent and high-quality service across different channels, such as phone, email, and chat? Here are some tips to help you manage your call center team and ensure excellent customer service across multiple platforms.
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Hector ZelayaGlobal Business Operations Leader | Expert in Scaling Operations, Digital Transformation, AI Integration & Process…
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Kennedy Iwu-Okereke, MBApublic speaker, professional banker, Certified UK MBA graduate, business analyst, consultant, customer experience…
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Lawrence Weinzimer, MPA (Retired)Expert Customer Service Professional