How can you engage with stakeholders effectively, regardless of their power or influence?

Realizing that each stakeholder holds a unique perspective and value that is crucial to your mission is a great first step in understanding them. Truly caring about them, without a status-based sliding scale, is the second. Effective and equitable communication with stakeholders requires an intentional communications plan with follow up is the lynchpin.

Conhecer o seu público é fundamental para o sucesso do negócio. Só assim conseguimos resolver sua dor e solucionar seus desafios.

O mapeamento de stakeholders é essencial no posicionamento de organiza??es sem fins lucrativos. Na minha experiência como Diretora Executiva e Cofundadora de uma ONG, utilizei como base de cria??o o mapeamento inicial dos principais stakeholders, vendo quais eram os que têm mais influência ou menos influência, e os que têm maior interesse no projeto e os que possuem menor interesse. é uma matriz muito importante nesse mapeamento.

- Manejo Costero integrado Al realizar el Manejo Costero Integrado (MCO) es de suma importancia conocer los actores claves de las de las áreas que se van a manejar. Ya que actor cumple un rol importante en la comunidad local. De esta manera se pueden proponer medias de manejo sostenibles y integrales para un área en particular.

Active Listening: In my role, I actively engaged with diverse stakeholders, including team members, external partners, and clients. I demonstrated active listening during meetings, ensuring I grasped their data needs. Empathy: Working on migration data projects, I recognized the diverse perspectives involved. I empathized with the challenges faced by different stakeholders, acknowledging the social, economic, and political factors influencing their decisions. Respect and Equality: Treating all team members with respect, regardless of their role, was a key aspect of my collaboration at the International Organization for Migration. I valued each individual's contribution and recognized the importance of their unique expertise.

Don't back track. If you have set out to collaborate/co-develop with your stakeholders, don't reduce it to consultation, especially if they had an expectation they would be empowered to shape outcomes.

Couple of things I have found helpful are: 2-way communication: Encourage stakeholders to share their thoughts and concerns, and enable/ simplify communication channels to share feedback accommodating busy schedules e.g. set up a regular 15mins call each month. Personalize interactions, beyond the job title: Build a trustworthy and positive relationship by showing appreciation, genuine care, send holiday wishes, find common interests. We are all more than our jobs.

So, here's my perspective: ?? Set Goals: Determine your objectives for stakeholder engagement – inform, consult, involve, collaborate, or empower. ?? Choose Strategies: Select appropriate strategies and techniques based on your engagement goals. ?? Inform: Use newsletters, reports, or webinars to keep stakeholders updated. ?? Consult: Engage through surveys, interviews, or focus groups to gather input. ?? Involve: Organize workshops, forums, or co-design sessions for active participation.

A comunica??o é o ponto chave e é primordial manter os clientes internos (colaboradores) e externos (clientes, fornecedores etc) cientes da sua miss?o, vis?o e compromisso. Quando a comunica??o falha os problemas aparecem!

Una vez lograda la colaboración por parte de los diferentes actores involucrados, es necesario presentarles los objetivos de dichas colaboraciones. Exponer de forma clara y de acuerdo al nivel técnico y formativo de cada actor los objetivos a corto, mediano y largo plazo es esencial. Uno debe asegurarse que estos hayan sido entendidos sin lugar a dudas por todos. También es importante resaltar que se espera de ellos, el nivel en que estarán involucrados en el proyecto. Secciones informativas, charlas informales destinadas al público general, visitas a escuelas, entrevistas en canales y radios locales son muchas veces las opciones mas acertadas, en una comunidad local peque?a el desconocimiento puede imposibilitar la realización del trabajo.

In today's environment, agility in engagement is vital to navigating diverse stakeholder landscapes. By understanding the power and influence dynamics at play and selecting the most appropriate channels, you can foster meaningful connections and drive positive outcomes for all involved. Consider their unique preferences and communication styles. Some may prefer face-to-face meetings, while others may be more receptive to email, social media, or other digital platforms. Transparency is critical to building trust with stakeholders, regardless of their communication channel or power and influence. Open communication across channels can help mitigate potential conflicts and build stronger relationships.

When choosing the best methods, consider age, language and accessibility. Inclusivity can make all the difference in terms of reach and outcome and start to think about these factors at the beginning of a project as standard.

l think this might be the most important, yet most difficult part. As a leader, it's easier to want feedback on my terms, in my vernacular, towards the items I've already elected are open to suggestions. Yet if I actually believe our stakeholders are just that - they hold a stake in what we're doing or trying to achieve, they stand to gain or lose based on our progress (or lack thereof) - I'll respect them enough to meet them where they are. What is the most effective channel to solicit their honest feedback? Does that require a different setting? Anonymized methods? Have I created an environment where it's clear I want to grow more than I want to be right? All of this is necessary to properly engage (and I might add - truly grow).

A linguagem da sua comunica??o é o que diferencia sua empresa das demais. Há momentos em que precisamos ser totalmente profissionais, mas também existem momentos de lazer e aventura e o cliente gosta de conhecer a pessoa que existe atrás do CNPJ. Você concorda ou n?o?

Creo firmemente que la interacción cara a carasigue siendo la mejor opción para transmitir la información a los actores involucrados. El presentarse ante el actor demuestra un interés real por parte de la persona encargada de llevar adelante los trabajos en el área de estudio. Es de vital importancia que los locales lo reconozcan a uno, no como un extra?o/extranjero sino como una persona que estará allí e interactuará y aceptará la ayuda o consejos que los locales deseen compartir. Esto se puede lograr haciendo reuniones periódicas cara a cara con las autoridades locales, agencias de noticias y público en general. Haciendo uso de los medios locales de información (periódicos, radio, TV) e impartiendo cursos de formación para estudiantes.

Todos nós gostamos de histórias e nosso cliente n?o é diferente. Até mesmo os mais jovens procuram o ser humano na hora de fechar um negócio. A máquina facilita a nossa vida, mas a pessoa é que faz valer a pena qualquer tipo de compra ou conquista ??

Creo relevante destacar que es cada exposición o reunión que se lleve adelante es importante destacar el compromiso del grupo de investigación, personal, etc. Declarar abiertamente las intenciones, el compromiso, lo que se está invirtiendo y lo que se espera obtener. Esto ayudará a generar un vinculado mas fuerte y duradero con los actores involucrados

Listen with the intent of understanding. Be curious all with the view to understanding their interests so that you can align and support their interests.

Starting off with a focused approach to stakeholder engagement: ?? Attentive Listening: Pay close attention and show respect to your stakeholders' feedback, opinions, and concerns. ?? Acknowledge Input: Express appreciation for their perspectives and experiences, ensuring they feel heard and valued. ?? Open Communication: Engage with open-ended questions to foster deeper understanding and clarify any misunderstandings. ?? Address Issues: Proactively tackle any issues or gaps identified by stakeholders. ?? Encourage Dialogue: Facilitate interactions among stakeholders to promote the exchange of ideas and insights. Ending with a commitment to foster a dynamic and inclusive stakeholder environment.

O feedback é fundamental nos negócios. Saber ouvir é fundamental e ter empatia com o cliente é que faz o sucesso dos grandes vencedores.

En muchas oraciones los locales tienen mas conocimiento de que uno estima. Los locales tienen un sentido de pertenencia y buscan siempre lo mejor para su pueblo y vecinos. Si ven que la persona o grupo está realmente comprometido buscan comunicar sus ideas, sugerencias, opiniones y conocimientos. Fomentar este diálogo podrá facilitar alcanzar los objetivos de forma mas rápida y económica

Effective stakeholder engagement requires a strong evaluation framework for continuous improvement. Clear objectives and measurable outcomes set the stage, with regular monitoring against key performance indicators providing dynamic assessments. Comprehensive feedback, both quantitative and qualitative, guides adjustments, and post-engagement surveys offer insights for enhancements. Involving stakeholders in the evaluation process fosters collaboration and incorporates diverse perspectives. Sharing transparent evaluation results communicates a commitment to improvement, and celebrating achievements cultivates a culture of excellence, regardless of varying power levels.

I majored in clinical psychology, and thought that I was going to be a therapist. I ended up not doing that, but learned a ton about human interaction by exploring this path. One of the most used learnings is also one of the simplest: "match their affect." This is a great way to build connections with people, no matter who they are. What does "match their affect" mean in practice? Affect, simply, is emotional expression. So matching someone's affect is about paying close attention to how someone speaks, how they carry themselves, their energy level...and then matching it. So: If someone is quieter, speak more quietly. If someone pauses a lot, you should too. Big hand gestures are met with big hand gestures. and the like.

Prioritize your stakeholders according to their needs. I find this to be very helpful. Most organizations keep a running tally of what stakeholders have done for them and what they need, but forget to keep a list of what stakeholders might need from the organization - are they doing a joint PR campaign, a shared project, do they want to eventually be on the board or a committee, do they want to go a particular event? Salesforce is a great place to track this.

In addition to steps outlined in the article, it’s valuable to foster ongoing relationships by organizing regular feedback sessions or town hall meetings. This facilitates a dynamic exchange where stakeholders can express evolving needs and expectations. It ensures that your engagement strategies remain finely tuned to their current priorities. Furthermore integrating technology-driven platforms for virtual engagement not only enhances accessibility but also fosters inclusivity, especially among a diverse stakeholder base. Embracing innovative communication methods reflects adaptability and responsiveness to the ever-changing dynamics of stakeholder relationships.