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How can you effectively validate and communicate MCDM results?

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Multi-criteria decision making (MCDM) is a skill that can help you solve complex problems that involve multiple objectives, criteria, and alternatives. However, to make your MCDM results useful and convincing, you need to validate and communicate them effectively. In this article, you will learn some tips and techniques to do so.

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Darrick "DJ" Johnson MBA

Director Specialist Data & AI @ Microsoft | MBA

1 Validate your results

Before you present your MCDM results, you need to check if they are reliable, consistent, and robust. You can use various methods to validate your results, such as sensitivity analysis, ranking stability analysis, or outranking tests. These methods can help you assess how your results change with different inputs, weights, or preferences. They can also help you identify potential errors, inconsistencies, or conflicts in your data or model. By validating your results, you can ensure that they are not arbitrary or biased, and that they reflect the reality of the problem.

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Darrick "DJ" Johnson MBA

Director Specialist Data & AI @ Microsoft | MBA
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Validating and communicating Multiple Criteria Decision Making (MCDM) results is crucial for ensuring that the decision-making process is transparent, understandable, and acceptable to stakeholders. Here’s a concise guide on how to do this: 1. Model Validation: ? Sensitivity Analysis: Check how small changes in weights or criteria impact the final rankings. Stable results increase confidence. ? Cross-validation: If possible, split your dataset and test if the decision model produces consistent results on different subsets. ? Robustness Checks: Vary the methods or algorithms used and compare outcomes. For instance, if you’re using the AHP (Analytic Hierarchy Process), you might want to cross-check with a different method like TOPSIS.

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2 Communicate your results

Once you have validated your results, you need to communicate them to your stakeholders, clients, or decision makers. You can use various tools and techniques to communicate your results, such as tables, charts, graphs, maps, or dashboards. These tools can help you display your results in a clear, concise, and appealing way. They can also help you highlight the main findings, trade-offs, and recommendations of your MCDM analysis. By communicating your results, you can engage your audience, explain your rationale, and persuade them to take action.

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3 Use appropriate language

Another important aspect of communicating your MCDM results is to use appropriate language. You need to adapt your language to the level of knowledge, interest, and expectations of your audience. You need to avoid jargon, acronyms, or technical terms that may confuse or bore them. You need to use simple, precise, and consistent words that convey your message effectively. You also need to use positive, respectful, and confident tone that builds trust and rapport with your audience. By using appropriate language, you can make your MCDM results understandable, relevant, and credible.

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Darrick "DJ" Johnson MBA

Director Specialist Data & AI @ Microsoft | MBA
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Clear Documentation: ? Methodology: Clearly explain the MCDM methods used, the rationale behind choosing them, and any assumptions made. ? Criteria Definition: Clearly define each criterion, ensuring stakeholders understand their meaning and importance. ? Data Sources: Detail where the data came from and its reliability. Visualization: ? Ranking Charts: Bar charts or similar visuals can help in showing the relative rankings of alternatives. ? Sensitivity Graphs: Show how variations in weights or input data can change outcomes. ? Trade-off Visuals: Illustrate how improvement in one criterion might lead to a decrease in another.

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4 Provide context and evidence

A good way to enhance your MCDM results communication is to provide context and evidence. You need to explain the background, purpose, and scope of your MCDM analysis. You need to describe the problem, objectives, criteria, and alternatives that you considered. You need to justify the methods, models, and data that you used. You also need to support your results with facts, figures, examples, or testimonials. By providing context and evidence, you can show how your MCDM results are derived, validated, and applied.

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Darrick "DJ" Johnson MBA

Director Specialist Data & AI @ Microsoft | MBA
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? Workshops: Organize interactive sessions to walk stakeholders through the decision-making process, answer questions, and gather feedback. ? Scenario Analysis: Present results under different scenarios to let stakeholders visualize different outcomes based on varying assumptions. 5. Transparent Reporting: ? Limitations: Acknowledge the limitations of the MCDM model used and any uncertainties associated with the decision-making process. ? Interpretability: Ensure results are presented in a manner that’s easily understandable, even to those unfamiliar with MCDM.

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5 Invite feedback and discussion

Finally, you can improve your MCDM results communication by inviting feedback and discussion. You need to encourage your audience to ask questions, share opinions, or suggest improvements. You need to listen to their views, concerns, or objections. You need to address them with respect, honesty, and openness. You also need to acknowledge the limitations, uncertainties, or assumptions of your MCDM analysis. By inviting feedback and discussion, you can foster dialogue, collaboration, and learning with your audience.

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6 Follow up and follow through

One last tip to communicate your MCDM results effectively is to follow up and follow through. You need to keep in touch with your audience, update them on the progress, or remind them of the actions. You need to monitor the impact, outcomes, or benefits of your MCDM analysis. You also need to review, revise, or refine your MCDM results as needed. By following up and follow through, you can ensure that your MCDM results are implemented, evaluated, and improved.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Darrick "DJ" Johnson MBA

Director Specialist Data & AI @ Microsoft | MBA
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Iterative Process: ? Remember that MCDM isn’t a one-time process. As new data or insights emerge, it’s valuable to revisit and potentially revise the decision model. By following these steps, you can validate your MCDM results effectively and communicate them in a manner that’s clear and understandable to all stakeholders.

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How can you effectively validate and communicate MCDM results?

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1 Validate your results

2 Communicate your results

3 Use appropriate language

4 Provide context and evidence

5 Invite feedback and discussion

6 Follow up and follow through

7 Here’s what else to consider

Operations Research

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How can you effectively validate and communicate MCDM results?

1

2

3

4

5

6

7

1 Validate your results

2 Communicate your results

3 Use appropriate language

4 Provide context and evidence

5 Invite feedback and discussion

6 Follow up and follow through

7 Here’s what else to consider

Operations Research

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