How can you effectively use workforce segmentation and talent mapping to develop key employees?

1 What is workforce segmentation?

Workforce segmentation is the process of dividing your employees into different groups based on their skills, competencies, performance, potential, and contribution to your business. Workforce segmentation can help you understand the different needs, preferences, and motivations of your employees, and tailor your talent management practices accordingly. For example, you can segment your workforce by career stage, job family, role criticality, or talent pool.

2 What is talent mapping?

Talent mapping is the process of assessing and mapping your current and future talent needs, and identifying the gaps and opportunities for talent development. Talent mapping can help you plan your succession, mobility, and retention strategies, and ensure that you have the right people in the right roles at the right time. For example, you can map your talent by using a 9-box grid, which plots your employees by their performance and potential.

3 How to segment your workforce?

To segment your workforce effectively, you need to define the criteria and metrics that you will use to group your employees. You can use a combination of quantitative and qualitative data, such as performance reviews, assessments, feedback, surveys, and interviews. You also need to communicate the purpose and benefits of workforce segmentation to your employees, and involve them in the process. You can use workforce management software to collect, analyze, and visualize your workforce data, and create dynamic and flexible segments.

4 How to map your talent?

To map your talent effectively, you need to define the competencies and behaviors that you expect from your employees in different roles and levels. You also need to evaluate your current and future talent supply and demand, and identify the gaps and surpluses. You can use a SWOT analysis to assess your strengths, weaknesses, opportunities, and threats in terms of talent. You can use workforce management software to track, measure, and compare your talent data, and create interactive and actionable maps.

5 How to develop your key employees?

To develop your key employees effectively, you need to align their career goals with your business objectives, and provide them with the appropriate learning and development opportunities. You also need to recognize and reward their achievements, and encourage their engagement and loyalty. You can use workforce segmentation and talent mapping to create personalized and differentiated career paths for your key employees, and offer them the right mix of coaching, mentoring, feedback, training, and exposure.

6 How to monitor and review your workforce segmentation and talent mapping?

To monitor and review your workforce segmentation and talent mapping effectively, you need to establish clear and measurable goals and indicators, and track your progress and results. You also need to review and update your segments and maps regularly, and adjust your talent strategy accordingly. You can use workforce management software to automate and simplify your monitoring and review process, and generate insightful and actionable reports.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?