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How can you effectively resolve conflicts with Education professionals over classroom technology?

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Classroom technology can enhance learning, engagement, and collaboration, but it can also create conflicts between Education professionals who have different views, preferences, or expectations. Whether you are a teacher, a school leader, a technology specialist, or a consultant, you may encounter situations where you disagree with your colleagues or clients over the use, selection, or implementation of classroom technology. How can you effectively resolve these conflicts and foster positive relationships? Here are some tips to help you.

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Yang Cai

Author of the book “Instinctive Computing” (Springer-London, 2017) in search of Natural Intelligence (NI)

1 Understand the source of conflict

Resolving any conflict starts with understanding what is causing it. Conflicts over classroom technology may come from divergent pedagogical beliefs or practices, inadequate training or support, resistance to change or innovation, limited resources or access, miscommunication or misunderstanding, and personality clashes or power dynamics. It is essential to pinpoint the main source of conflict and the underlying interests, needs, or values of each party. This will assist in empathizing with their perspective and discovering common ground.

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Conflict management Communication Team work Collaborative approach Activities Dialogue Negotiations Positive approach Involvement Apprications

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2 Communicate respectfully and constructively

Resolving any conflict requires respectful and constructive communication. Though conflicts over classroom technology can be emotionally charged, reacting impulsively or defensively can only worsen the situation and hurt the relationship. Instead, actively listen to the other party's concerns, questions, or feedback and acknowledge their feelings. Express your own thoughts and feelings in a calm and clear manner, using "I" statements instead of "you" statements. Ask open-ended questions to clarify and explore the issue, and seek to understand before seeking to be understood. This approach can help de-escalate the conflict and foster a better understanding between parties.

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3 Collaborate and compromise

The third step to resolving any conflict is to collaborate and compromise. Conflicts over classroom technology can be seen as an opportunity to learn from each other, improve the quality of education, and enhance the satisfaction of all stakeholders. Instead of insisting on your own way or giving up on your own goals, try to identify the shared vision, mission, or objectives of the educational setting. Acknowledge the strengths, skills, and contributions of each party. Explore various options and alternatives to address the issue, evaluating the pros and cons of each option and the potential impact on the learners. Negotiate a solution that meets the needs and expectations of both parties, agreeing on roles, responsibilities, and timelines for implementation. Finally, monitor and review the progress and outcomes of the solution, making adjustments if needed.

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4 Learn and grow

The final step to resolving any conflict is to learn and grow. Conflicts over classroom technology can be challenging, but they can also be rewarding. They can help you to develop communication, collaboration, and problem-solving skills; expand knowledge, understanding, and appreciation of different perspectives and practices; strengthen professional relationships and networks; enhance professional development and performance; and improve the learning environment and outcomes for your learners. Therefore, try to reflect on your experience and feedback to identify lessons and actions that can prevent or minimize future conflicts or handle them more effectively.

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5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Yang Cai

Author of the book “Instinctive Computing” (Springer-London, 2017) in search of Natural Intelligence (NI)
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In my experience, creativity and simplicity are far more important than technology. Even in my technical speeches at conferences, I often improvised teaching tools on spot, such as a trash machine in the hotel.

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How can you effectively resolve conflicts with Education professionals over classroom technology?

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5

1 Understand the source of conflict

2 Communicate respectfully and constructively

3 Collaborate and compromise

4 Learn and grow

5 Here’s what else to consider

K-12 Education

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How can you effectively resolve conflicts with Education professionals over classroom technology?

1

2

3

4

5

1 Understand the source of conflict

2 Communicate respectfully and constructively

3 Collaborate and compromise

4 Learn and grow

5 Here’s what else to consider

K-12 Education

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感谢您的反馈

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