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How can you effectively document bugs for future reference?

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Bugs are inevitable in game development, but they can also be a source of frustration, confusion, and wasted time if they are not documented properly. Documenting bugs is not only a way to communicate with your team and testers, but also a way to keep track of your progress, identify patterns, and avoid repeating mistakes. In this article, you will learn how to effectively document bugs for future reference, using some best practices and tools that can help you streamline the process.

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Kartik Solanki

Aspiring Game Developer | Final year Student at Nirma University | Passionate about Crafting Immersive Worlds | Skills:…
Akshay Joshi

Senior Quality Engineer committed to enhancing software quality, reliability & accessibility | Manual | STLC |…

1 Why document bugs?

Documenting bugs is not just a matter of reporting errors, but also of providing context, details, and feedback that can help you and your team understand and fix them. This can assist in prioritizing and categorizing bugs based on their severity, frequency, and impact on the game. It can also help reproduce and verify bugs, assign and track the status and responsibility of bugs, as well as analyze and learn from them to identify root causes, common issues, and improvement opportunities. Documenting bugs ensures accountability and collaboration to ensure that bugs are fixed efficiently.

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Akshay Joshi

Senior Quality Engineer committed to enhancing software quality, reliability & accessibility | Manual | STLC | Functional | API | Agile | Scrum | Kanban | a11y | Jmeter | Postman | Mobile | SQL | WCAG 2.2 |
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Documenting bugs is very very important because you need something to track the progress of that issue. We also need to provide evidences, links and sometime data as well. In my experience i encountered some of the issue which can be reproduced in more than one ways and it is important to add all those possible scenarios in the bug. And always remember while documenting anyone can able to understand the bug just by reading the description and summary

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Eugene Bolshakov

Lead Unity Developer; Designer, Programmer, Team Leader
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It is always important to document every little bug, so that you can conduct thorough investigation of who is repsonsible for the bug, held them accountable and prosecuted accordingly.

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2 What to document?

When documenting bugs, you should aim to provide as much information as possible without being redundant or irrelevant. The exact format and content may vary depending on the project and tools, but some common elements to include are a clear and concise title that summarizes the bug; a detailed description of what the bug is, how it occurs, and what the expected behavior is; a step-by-step guide for reproducing the bug; a screenshot or video that illustrates the bug; a log or code snippet that shows the error message or relevant code section; a severity and priority rating indicating how critical and urgent it is; and a status and assignee field that shows the current state and owner of the bug. By including all this information, you can ensure that stakeholders are kept informed about the bugs they need to be aware of.

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Kartik Solanki

Aspiring Game Developer | Final year Student at Nirma University | Passionate about Crafting Immersive Worlds | Skills: Unity, C#, Game Design, Problem Solving, VR development
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As much as documenting a bug is important, you also have to consider what is being documented. Here's what you can include: What caused the bug, i.e. what was done or what was added that led to the problem. How it affected the system i.e. the severity. How it was solved. Where and what were the changes made to solve it. All this will help you to understand and solve the bug or a similar issue if you came across it again.

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3 How to document?

Documenting bugs should be done as soon as possible, while the details are fresh in your memory and before they are forgotten or overlooked. It's important to use a consistent and standardized way of documenting bugs, such as templates, formats, and terminology that your team and testers are familiar with. Additionally, the bug documentation should be stored in a centralized and accessible place, using tools or platforms that make it easy to store, manage, and share. Lastly, bug documentation should be done in a collaborative and constructive way, using feedback, comments, and suggestions that are respectful and helpful to your team and testers.

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Javier Vigor Cayetano

Dise?ador y Desarrollador de Videojuegos
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Un sistema rápido y sencillo, si no hay tiempo de escribir o generar un informe, es tener una aplicación, como OBS, para grabar la pantalla y voz. Te permite reproducir rápidamente el error grabándolo, explicar mediante voz lo importante a tener el cuenta y mostrar los cambios en programación, renderizado, etc. realizados. En mi caso personal, he realizado varios vídeos de este tipo y los he subido a Youtube o Drive en privado. Cuando vuelve a aparecer el error, o le aparece a alguien del trabajo, muestro el vídeo con la solución.

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4 What tools to use?

There are many tools and platforms that can help you document bugs effectively, depending on your needs and budget. For instance, bug tracking software such as Jira, Bugzilla, MantisBT, and Trello can be used to create, update, and monitor bug reports with features like filters, labels, attachments, notifications, and integrations. Screen capture tools like Snagit, Camtasia, OBS Studio, and ShareX enable taking screenshots or recording videos of your game with features like annotations, editing, and sharing. Debugging tools such as Visual Studio, Unity, Unreal Engine, and GDB provide the ability to inspect and modify your code with breakpoints, watches, variables, and consoles.

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5 What to avoid?

Documenting bugs is essential, yet it can be overdone or done incorrectly, resulting in inefficiency, confusion, and frustration. To avoid these issues, be mindful of documenting too many or too few bugs, as this can lead to clutter or gaps. Additionally, vague or incomplete bugs can cause ambiguity and miscommunication. Similarly, irrelevant or duplicate bugs can create noise and redundancy. Furthermore, subjective or opinionated bugs can lead to bias and conflict. Lastly, outdated or resolved bugs can result in inconsistency and inaccuracy.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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How can you effectively document bugs for future reference?

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6

1 Why document bugs?

2 What to document?

3 How to document?

4 What tools to use?

5 What to avoid?

6 Here’s what else to consider

Game Development

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How can you effectively document bugs for future reference?

1

2

3

4

5

6

1 Why document bugs?

2 What to document?

3 How to document?

4 What tools to use?

5 What to avoid?

6 Here’s what else to consider

Game Development

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